IT Business Support
Salary undisclosed
Apply on
Original
Simplified
Responsibilities
- Install & configure hardware, software, or upgrade PCs & laptops, networks, printers & scanners, IP phones, attendance machines, mail system, ticketing system and CCTV.
- Proficient in maintaining and resolving issues with Windows 7/8/10 and macOS
- Experience with Microsoft Office.
- Good knowledge & experience with database application (MS SQL Server, Navicat, and pgAdmin)
- Having knowledge of network protocols and configurations (LAN & WiFi connectivity, including LAN cable crimping)
- Experience with remote desktop applications.
Qualifications
- Minimum Associate Degree in Information Technology, Computer Science, or a related field.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Positive and proactive attitude towards handling issues and challenges.
- Ability to explain technical issues to non-technical users clearly and concisely.
- Willing to work shifting, overtime, and stand by in weekend if necessary
- Previous experience in technical support or a related role is preferred.
Similar Jobs