CS & Moderation Officer
Job description
Please read careful on job details below:
Job Title: CS & Moderation Officer
Employment Type: Full-Time, On-Site [Jakarta Office]
(must be able to join ASAP -please read below detail carefully before applying)
Role Description
This full-time, on-site role at Orbit Future Academy involves identifying potential partners, negotiating agreements, building relationships, developing strategies, monitoring performance, resolving disputes, and facilitating communication between partners and internal teams. The CS & Moderation Officer will also provide guidance to ensure successful collaborations. A strong understanding of customer service and content moderation is essential.
Responsibilities:
- Researching and analyzing potential partners to ensure alignment with company goals.
- Managing contract negotiations and implementing agreements with partners.
- Developing and maintaining long-term relationships with partners.
- Creating marketing strategies to maximize partnership benefits.
- Tracking and analyzing the success of partnerships to ensure mutual benefit.
- Addressing and resolving any conflicts between partners regarding business decisions.
- Serving as a liaison between partners and internal teams to ensure smooth collaboration.
- Offering advice and support to partners on merging and partnership processes.
Qualification:
- Bachelor Degree from any discipline (Management, communication, Business Management, Marketing, etc)
- Experience 1-2 years as Account Manager will be advantages
- Must fluent with english communication
- Passionate in B2B and high sense of self driven
- Strong in analytical thinking, high sense of self-starter and good in negotiation skill & maintain client
- Fresh graduates are welcome
- Having experience working with expatriate
- Could join ASAP
Relevant skills and qualifications that would be beneficial include experience in the education or technology sectors, familiarity with the Indonesian market, and proficiency in additional languages.
Please submit your resume and a cover letter detailing your qualifications and experience to [email protected]