Epicareer Might not Working Properly
Learn More

Operations Manager

Salary undisclosed

Apply on


Original
Simplified

The ideal candidate will have an ability to craft strategies and maintain an efficient operation to support the supply chain business needs. The candidate should be comfortable switching tasks and working cross-functionally with different functions within the organization. The ideal candidate also should have prior experience in managing operations and maintaining achievement of operational service level quality in the logistics & transportation industry.

Responsibilities

  • Create a delivery plan, manage and monitor the shipments and processes in order to deliver on approved operational plans and to continuously enhance service delivery to the customers
  • Recommend optimal transport modes, routes, or frequency and order the truck based on the customer's needs
  • Inform the availability of truck and vehicle data to the customer
  • Monitor quality, quantity, delivery times appropriately, and transport costs
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues
  • Develop and maintain strong relationships with all stakeholders in the logistics process
  • Maintain metrics and analyze data to assess performance and implement improvements

Requirements

  • Bachelor’s/ Master’s degree in any major. Overseas universities will be advantageous
  • Minimum 5+ years of experience, 2+ years in a managerial role in logistics & supply chain experience
  • Must come from 3PL/4PL/5PL company. Logistic background is a must.
  • Have a passion for innovation, problem-solving, and constant change
  • Strong verbal and written communication, customer service, and negotiation skills
  • A mindset of outserving customers, responsive to inquiries and issues
  • Have a huge network in the trucking/ logistics community
  • Passionate in technology, including the ability to learn about and evangelize technology products

What We Offer

  • Growth
  • The company was established in 2019, and has been growing rapidly ever since
  • Currently partnered with more than 1500 Transporters, 500 Customers, and have 70000 fleets in our platform

Career

  • Opportunity to lead initiatives or team early in your career
  • Rich learning opportunities through unlimited exposure to in-depth, multiple parts of the business
  • Accelerated personal & professional development

People & Culture

  • Opportunity to work together with people coming from diverse backgrounds, such as: Top tier management consulting, big startups, respectable logistic companies, reputable local & overseas universities
  • Open, direct, casual, and inclusive culture
  • Direct access to leaders & founders

Working Environment & Facility

  • Casual, fun, dynamic environment
  • Flexibility in work style, result-oriented
  • Cool office facility (swimming pool, park, engineering lounge, pantry, free snacks, etc)

Compensation & Benefits

  • Competitive salary & benefits package
  • Medical benefits (inpatient, outpatient, dental, life) for employee, spouse, and up to 3 children
  • Laptop Ownership Program
  • Performance-based annual bonus