Sales/Account Manager (Outsourcing)

Responsibilities:

• Develop new accounts, expand product range and usage that focuses on exceeding sales growth.
• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer’s usage of our product
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit

Requirements:

• Candidates must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Others), Computer Science/Information Technology or equivalent
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): presentation, interpersonal, negotiation
• Preferably Manager/Assistant Manager specialized in Sales - Corporate/General or equivalent.
• Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization
• Proven ability to juggle multiple, account management projects at a time, while maintaining sharp attention to detail
• Excellent communication, analytical, listening, negotiation and presentation abilities
• Strong verbal and written communication skills