Epicareer Might not Working Properly
Learn More

Customer Service Representative

Salary undisclosed

Apply on


Original
Simplified

Company Description

Karma Group Global is an international Private Members Club offering extraordinary experiences in luxurious destinations worldwide. Members of Karma Club enjoy privileged access to a global portfolio of 40 luxury resorts, fine-dining venues, award-winning spas, and world-class sporting events. The brand philosophy of Karma Group is high-end hedonism, entertainment, and laid-back barefoot luxury.

Role Description

This is a full-time on-site role for a Customer Service Representative at Karma Group Global located in Denpasar. The Customer Service Representative will be responsible for ensuring customer satisfaction, providing exceptional customer support, and delivering a memorable customer experience on a daily basis.

Are you a dedicated professional with a background in customer service? We're looking for an experienced Customer Service Representative to join our team and provide top-notch support to our valued members!

Key Responsibilities:

  • Handle booking requests and provide assistance to members
  • Receive and respond to incoming correspondence via email, phone, or chat
  • Meet with members as needed to address their concerns and ensure satisfaction

Requirements:

  • English speaker with excellent communication skills
  • Previous customer service experience is required
  • Strong problem-solving skills and attention to detail
  • Ability to work both independently and collaboratively

Working Hours:

This role operates on a rotating shift from Monday to Friday:

  • 8:00 AM – 4:00 PM
  • 9:00 AM – 5:00 PM
  • 12:00 PM – 8:00 PM
  • Plus, alternate Saturdays from 8:00 AM – 2:00 PM.

If you're passionate about customer service and eager to work in a dynamic environment, we want to hear from you. Apply today!