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Key Responsibilities:
- Proactively maintain a positive relationship between the client company and Riliv, clearly communicate company values, and update clients on any new products, programs, or marketing initiatives via phone, email, or face-to-face meetings
- Ensure smooth implementation of projects with assigned clients in accordance with the established timeline by spearheading the execution of projects and collaborating with internal teams and partners
- Prioritize client satisfaction while ensuring the effective and efficient use of internal resources to meet their needs
- Prepare administrative needs required by both the client and Riliv during and after projects (in collaboration with legal, finance, and administrative team)
- Drive revenue growth by identifying new business opportunities, increasing client retention, and upselling
- Stay up-to-date on industry trends and best practices
- Provide feedback to internal teams on product development and customer needs
Job Requirements:
- Bachelor's degree in any major. Business, Marketing, Psychology or related fields are preferred (fresh graduate are welcome to apply)
- Proven experience in B2B sales or account management, preferably in the mental health industry
- Excellent communication, negotiation, and interpersonal skills
- Self-motivated with a results-driven approach
- Passionate in sales, result oriented and track record of resilience
- Have high interest in HR and knowledge of mental health & wellness is a plus
- Preferably has experience working in startup environment and ability to work in a fast paced and dynamic work environment
- Will be located in Jakarta
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