National Key Account Manager

Key Responsibilities:

1. Account Management: Develop and maintain strong relationships with key accounts, understanding their business needs and objectives. Act as the main point of contact for all communication and ensure customer satisfaction.

2. Strategic Planning: Develop and implement strategic account plans to achieve sales targets and business objectives. Identify growth opportunities within key accounts and develop strategies to capitalize on them.

3. Sales Growth: Drive sales growth by upselling and cross-selling products or services to key accounts. Collaborate with internal teams, such as sales, marketing, and product development, to develop customized solutions and offerings for key clients.

4. Negotiation: Negotiate contracts, pricing, and terms with key accounts to ensure favorable agreements for both the company and the client. Handle any conflicts or issues that may arise during the negotiation process.

5. Market Analysis: Stay updated on market trends, competitor activities, and industry developments that may impact key accounts. Use market insights to identify opportunities for growth and mitigate potential risks.

6. Forecasting and Reporting: Prepare sales forecasts, reports, and presentations for key accounts, providing insights and recommendations for business improvement. Track sales performance against targets and take corrective actions when necessary.

7. Team Collaboration: Collaborate with internal teams, including sales, marketing, customer service, and product development, to align strategies and initiatives that support key account objectives.

8. Customer Advocacy: Act as a customer advocate within the organization, representing the voice of the customer in decision-making processes. Provide feedback and insights to internal teams to continuously improve products, services, and processes.

Qualifications and Skills:

- Bachelor's degree in Business Administration, Marketing, Sales, or related field. Master's degree preferred.

- Proven experience in key account management or sales, preferably in a national or regional capacity.

- Strong business acumen and understanding of sales principles, strategies, and techniques.

- Excellent communication, negotiation, and interpersonal skills.

- Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.