Epicareer Might not Working Properly
Learn More

Ecommerce Specialist

Salary undisclosed

Apply on


Original
Simplified

Company Description

Artadia Group aims to be the largest Lifestyle Company in Indonesia, known for professional services and a forum for professional workers. We prioritize performance and upfront communication to deliver exceptional services to our customers.

Role Description

This is a full-time on-site role for an Ecommerce Specialist located in the Jakarta Metropolitan Area. The Ecommerce Specialist will be responsible for managing analytical tasks, providing excellent customer service, effective communication, driving e-commerce sales, and optimizing the online shopping experience.

Responsibilities:

  • Manage and optimize online stores across multiple platforms (e.g., Website, Tokopedia, Shopee, Tiktok, etc.).
  • Conduct market research to identify e-commerce trends and opportunities to increase sales.
  • Monitor digital marketing campaigns aimed at driving product sales through e-commerce platforms.
  • Analyze sales performance data, traffic, and conversion rates to identify areas for improvement.
  • Collaborate with marketing, graphic design, and IT teams to develop compelling campaign content and product page designs.
  • Manage online inventory, ensuring accurate stock levels and monitoring product availability.
  • Engage with online customers, providing support and addressing issues or complaints.
  • Optimize SEO to ensure good rankings for products on search engines e-commerce platforms.
  • Prepare reports on online store performance and provide actionable recommendations for strategy improvement.

Qualifications:

  • Minimum of 3 years of experience as an E-Commerce Specialist.
  • Prior experience managing stores on major marketplace platforms (Tokopedia, Shopee, Tiktok, Lazada, etc.) is preferred.
  • Experience with e-commerce tools like Shopify, WooCommerce, or similar platforms.
  • Understand in effective advertising management (Ads) across all E-Commerce channels will be advantage.
  • Experienced in utilizing all promotional features on E-Commerce platforms.
  • Proactive, able to work independently and within a team.
  • Proficient in Microsoft Excel with strong data analysis capabilities.
  • Detail-oriented, with strong multitasking and time management skills.