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Company Description
Artadia Group aims to be the largest Lifestyle Company in Indonesia, known for professional services and a forum for professional workers. We prioritize performance and upfront communication to deliver exceptional services to our customers.
Role Description
This is a full-time on-site role for an Ecommerce Specialist located in the Jakarta Metropolitan Area. The Ecommerce Specialist will be responsible for managing analytical tasks, providing excellent customer service, effective communication, driving e-commerce sales, and optimizing the online shopping experience.
Responsibilities:
- Manage and optimize online stores across multiple platforms (e.g., Website, Tokopedia, Shopee, Tiktok, etc.).
- Conduct market research to identify e-commerce trends and opportunities to increase sales.
- Monitor digital marketing campaigns aimed at driving product sales through e-commerce platforms.
- Analyze sales performance data, traffic, and conversion rates to identify areas for improvement.
- Collaborate with marketing, graphic design, and IT teams to develop compelling campaign content and product page designs.
- Manage online inventory, ensuring accurate stock levels and monitoring product availability.
- Engage with online customers, providing support and addressing issues or complaints.
- Optimize SEO to ensure good rankings for products on search engines e-commerce platforms.
- Prepare reports on online store performance and provide actionable recommendations for strategy improvement.
Qualifications:
- Minimum of 3 years of experience as an E-Commerce Specialist.
- Prior experience managing stores on major marketplace platforms (Tokopedia, Shopee, Tiktok, Lazada, etc.) is preferred.
- Experience with e-commerce tools like Shopify, WooCommerce, or similar platforms.
- Understand in effective advertising management (Ads) across all E-Commerce channels will be advantage.
- Experienced in utilizing all promotional features on E-Commerce platforms.
- Proactive, able to work independently and within a team.
- Proficient in Microsoft Excel with strong data analysis capabilities.
- Detail-oriented, with strong multitasking and time management skills.
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