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Account Manager

Salary undisclosed

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  • Develop and execute strategic plan to achieve sales targets and expand our customer base.
  • Gather information and needs on customer.
  • Engage in company activities and events.
  • Contact customer to understand their requirements and work on a sales plan.
  • Coordinate with Presales/Product Specialist to create customized sales plans for key clients.
  • Communicate product and pricing details clearly
  • Ensure prompt and accurate answers to clients queries
  • Suggest company products or services that maximize client satisfaction.
  • Build strong client relationships, through regular visit and communication.
  • Provide after-sales support to retain customers.
  • Promote new products/services to existing customers.
  • Identify opportunities to up-sell and cross-sell.
  • Go the extra mile to meet sales quota and facilitate future sales Suggest ways to improve sales (e.g. planning marketing activities).
  • Report on the status of accounts, monthly KPI's and sales forecast
  • Report on CRM system.

Minimum Qualifications

  • Proven work experience as a Account Manager or relevant sales role Proven track record of successfully meeting sales quota.
  • General IT knowledege preferably in the area IT software infrastructure, backup & disaster recovery, security or network management.
  • Good knowledge of relevant computer programs (e.g. Microsoft Office, CRM software, etc).
  • Good time-management skills with a problem-solving attitude.
  • Understanding of sales principles and ability to deliver excellent customer experience.
  • Strong (verbal and written) communication skills with an ability to build relationships.
  • Excellent communication and interpersonal skills.
  • Effective presentation and negotiation skills.
  • Diploma/S1 degree in Business Administration, Marketing or relevant field.
  • Age 23 - 30 years old.