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Gojek - Strategy & Planning Manager

Salary undisclosed

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About The Role

We are seeking a highly analytical and detail-oriented Strategy & Planning Jr. Manager to join our Transport Strategy & Planning team at Gojek in Jakarta. In this role, you will play a pivotal part in shaping data-driven strategies to enhance transactions, drive customer acquisition, and improve retention of our GoCar services. You will design and contribute to the implementation of demand-generation initiatives, analyze customer behavior to generate actionable insights, and support optimization efforts that fuel the growth of our core businesses.

What You Will Do

  • Take ownership of KPIs related to demand and growth that lead to revenue and profitability of GoCar
  • Define the strategy for demand generation initiatives by combining multiple initiatives (e.g., content/communication, vouchers/promotion, product changes).
  • Develop and maintain performance dashboards to monitor key metrics and assess the effectiveness of growth initiatives
  • Validate business strategy and hypotheses through robust experimentation and statistical approach.
  • Optimize and automate processes/solutions by leveraging Data Sciences resources.
  • Uncover growth opportunities by analyzing market trends, customer behavior, and competitive landscape
  • Collaborate with cross-functional teams including Data, Data Science, Marketing, Product, Research, and Risk to ensure seamless execution of growth strategies
  • Prepare reports and presentations to communicate key findings and data-driven recommendations to stakeholders

What You Will Need

  • Bachelor's degree in Business, Engineering, Computer Science, Math, Economics, Statistics, or related fields
  • At least 5 years of working experience in related fields
  • Strong business acumen with successful experience influencing cross-functional teams
  • End-to-end problem-solving mindset that can work in increments and exponents
  • Strong project management skills to manage complex projects, can also manage and prioritize multiple stakeholders
  • Proficiency in SQL and other data analysis tools is preferred
  • Strong communication skills and a team player mindset
  • Hustle is essential, moving quickly and executing to allow continual iteration is a core competency of our team.

About The Team

The Transport Strategy & Planning team at Gojek plays a vital role in managing supply, demand, and pricing across all markets. Working closely with teams across Data, Product, Marketing, and Operations, we aim to meet growth targets for both revenue and margins, while ensuring reliable service for our customers. Through strong cross-functional collaboration, we support Gojek’s current business operations and drive expansion into existing and new markets, with a commitment to continuous improvement and thoughtful product development.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

About The Role

We are seeking a highly analytical and detail-oriented Strategy & Planning Jr. Manager to join our Transport Strategy & Planning team at Gojek in Jakarta. In this role, you will play a pivotal part in shaping data-driven strategies to enhance transactions, drive customer acquisition, and improve retention of our GoCar services. You will design and contribute to the implementation of demand-generation initiatives, analyze customer behavior to generate actionable insights, and support optimization efforts that fuel the growth of our core businesses.

What You Will Do

  • Take ownership of KPIs related to demand and growth that lead to revenue and profitability of GoCar
  • Define the strategy for demand generation initiatives by combining multiple initiatives (e.g., content/communication, vouchers/promotion, product changes).
  • Develop and maintain performance dashboards to monitor key metrics and assess the effectiveness of growth initiatives
  • Validate business strategy and hypotheses through robust experimentation and statistical approach.
  • Optimize and automate processes/solutions by leveraging Data Sciences resources.
  • Uncover growth opportunities by analyzing market trends, customer behavior, and competitive landscape
  • Collaborate with cross-functional teams including Data, Data Science, Marketing, Product, Research, and Risk to ensure seamless execution of growth strategies
  • Prepare reports and presentations to communicate key findings and data-driven recommendations to stakeholders

What You Will Need

  • Bachelor's degree in Business, Engineering, Computer Science, Math, Economics, Statistics, or related fields
  • At least 5 years of working experience in related fields
  • Strong business acumen with successful experience influencing cross-functional teams
  • End-to-end problem-solving mindset that can work in increments and exponents
  • Strong project management skills to manage complex projects, can also manage and prioritize multiple stakeholders
  • Proficiency in SQL and other data analysis tools is preferred
  • Strong communication skills and a team player mindset
  • Hustle is essential, moving quickly and executing to allow continual iteration is a core competency of our team.

About The Team

The Transport Strategy & Planning team at Gojek plays a vital role in managing supply, demand, and pricing across all markets. Working closely with teams across Data, Product, Marketing, and Operations, we aim to meet growth targets for both revenue and margins, while ensuring reliable service for our customers. Through strong cross-functional collaboration, we support Gojek’s current business operations and drive expansion into existing and new markets, with a commitment to continuous improvement and thoughtful product development.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.