Job Overview
As a Desk Collection, you will be responsible for contacting customers with outstanding payments to remind them and negotiate the resolution of their obligations. This role includes updating payment status, recording communication outcomes, and offering payment solutions in accordance with company policies. Additionally, you will maintain good relationships with customers and ensure compliance with established procedures and regulations.
Qualifications:
- 1 - 2 year experience in Desk Collection, Telecollection, A/R Collection.
- Strong communication, persuasion, and negotiation skills.
- Ability to work under pressure.
- Proficiency in Microsoft Office and administrative systems.
- Highly organized with attention to detail.
- Strong analytical skills for administrative tasks.
- Initiative in finding contact references through various sources, including social media.
Job Overview
As a Desk Collection, you will be responsible for contacting customers with outstanding payments to remind them and negotiate the resolution of their obligations. This role includes updating payment status, recording communication outcomes, and offering payment solutions in accordance with company policies. Additionally, you will maintain good relationships with customers and ensure compliance with established procedures and regulations.
Qualifications:
- 1 - 2 year experience in Desk Collection, Telecollection, A/R Collection.
- Strong communication, persuasion, and negotiation skills.
- Ability to work under pressure.
- Proficiency in Microsoft Office and administrative systems.
- Highly organized with attention to detail.
- Strong analytical skills for administrative tasks.
- Initiative in finding contact references through various sources, including social media.