IT Helpdesk Support
- Full Time, onsite
- PT. Akasha Wira International, Tbk.
- Jakarta, Indonesia
Salary undisclosed
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Responsibilities
Responsibilities:
Academic Requirements
Responsibilities:
- Responding to queries on the phone, via email, in person, or through remote access.
- Training application on phone users.
- Running reports and analyzing common complaints and problems.
- Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.
- Testing new technology.
Academic Requirements
- Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- At least 1 Year of working experience as IT Helpdesk/IT Helpdesk Application Support. Fresh Graduates with intern experience are welcome.
- Having good knowledge in Computer Network, Hardware & Software Troubleshooting.
- Having good knowledge in Microsoft SQL Server (Database, Integration Services, Analysis Services & Reporting Services).
- Able to use Microsoft Word & Microsoft Excel.
- Having good communication skill.
Responsibilities
Responsibilities:
Academic Requirements
Responsibilities:
- Responding to queries on the phone, via email, in person, or through remote access.
- Training application on phone users.
- Running reports and analyzing common complaints and problems.
- Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.
- Testing new technology.
Academic Requirements
- Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- At least 1 Year of working experience as IT Helpdesk/IT Helpdesk Application Support. Fresh Graduates with intern experience are welcome.
- Having good knowledge in Computer Network, Hardware & Software Troubleshooting.
- Having good knowledge in Microsoft SQL Server (Database, Integration Services, Analysis Services & Reporting Services).
- Able to use Microsoft Word & Microsoft Excel.
- Having good communication skill.
About PT. Akasha Wira International, Tbk.
Size | More than 5000 |
Industry | Housewares & Specialties |
Location | Kota Jakarta Selatan, Indonesia |
Founded | 1 March 1995 |