Junior Payment Operations Specialist
Salary undisclosed
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Responsibilities
- Work closely with the Business/GTM team to track and follow up on new account applications, ensuring seamless onboarding.
- Oversee end-to-end payment operations, ensuring transactions are processed accurately, efficiently, and in compliance with regulatory and internal policies.
- Monitor payment flows to detect and prevent fraudulent activities, leveraging internal tools and external partnerships to enhance security.
- Ensure daily operational processes are completed on time and within defined SLAs, proactively addressing bottlenecks.
- Identify and drive process improvements, contributing to the development of scalable, efficient operational workflows.
- Manage operational inquiries related to payments, risk, and reconciliation, providing timely and clear resolutions.
- Support initiatives related to payment processing, risk management, and compliance, refining automation, tools, and systems to improve efficiency.
- Communicate effectively in English (both written and spoken) with external vendors, merchants, and internal stakeholders to ensure clarity in payment operations, risk management, and compliance-related matters.
Qualifications
- Bachelor degree in Business Administration, Finance, or a related discipline.
- 2+ years of experience in payment operations, transaction processing, or a related field; experience in a payment service provider or payment aggregator is an advantage.
- Strong attention to detail and ability to work in a fast-paced operational environment.
- Experience in operations, workflows, and execution within an operational role.
- Familiarity with risk monitoring, compliance, and fraud detection in payment systems is a plus.
- Strong communication in English (written and verbal) and organizational skills, with the ability to manage ambiguity and structure complex issues.
- Ability to work independently with minimal supervision while handling multiple priorities.
- Comfortable operating in a high-growth, fast-evolving environment and adaptable to new challenges.
Responsibilities
- Work closely with the Business/GTM team to track and follow up on new account applications, ensuring seamless onboarding.
- Oversee end-to-end payment operations, ensuring transactions are processed accurately, efficiently, and in compliance with regulatory and internal policies.
- Monitor payment flows to detect and prevent fraudulent activities, leveraging internal tools and external partnerships to enhance security.
- Ensure daily operational processes are completed on time and within defined SLAs, proactively addressing bottlenecks.
- Identify and drive process improvements, contributing to the development of scalable, efficient operational workflows.
- Manage operational inquiries related to payments, risk, and reconciliation, providing timely and clear resolutions.
- Support initiatives related to payment processing, risk management, and compliance, refining automation, tools, and systems to improve efficiency.
- Communicate effectively in English (both written and spoken) with external vendors, merchants, and internal stakeholders to ensure clarity in payment operations, risk management, and compliance-related matters.
Qualifications
- Bachelor degree in Business Administration, Finance, or a related discipline.
- 2+ years of experience in payment operations, transaction processing, or a related field; experience in a payment service provider or payment aggregator is an advantage.
- Strong attention to detail and ability to work in a fast-paced operational environment.
- Experience in operations, workflows, and execution within an operational role.
- Familiarity with risk monitoring, compliance, and fraud detection in payment systems is a plus.
- Strong communication in English (written and verbal) and organizational skills, with the ability to manage ambiguity and structure complex issues.
- Ability to work independently with minimal supervision while handling multiple priorities.
- Comfortable operating in a high-growth, fast-evolving environment and adaptable to new challenges.