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Collection Process Reengineering & Digitalization Head

Salary undisclosed

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Simplified
  • To Lead and monitor the implementation of Collection Transformation & Digitalization related initiatives.
  • To analyze, design, propose, implement, and manage Collection & Recovery projects to improve performance of Consumer Collection & Recovery (CCnR).

Strategy & Planning

  • Identify new opportunities to improve quality, reduce cost, or increase productivity that resulting in significant CCnR performance.
  • Develop roadmap, plans, schedules, and budgets for projects to innovate existing processes.

Business Performance and Management

  • Actively lead transformation/digitalization projects for Consumer Collection and Recovery (CCnR) sub Directorate
  • Provide technical and analytical support for process improvement/digitalization initiatives.
  • Provide management/stakeholders with project status updates, feedback, issue / challenges
  • Analyze and review project/tools performance (cost and benefit review)
  • Other duties as directed

Job requirements:

  • Bachelor's Degree or Professional Qualification in the relevant discipline (/Engineering/Information Technology would be an advantage)
  • Preferable to have some experience / certification on : Project Management Skill / Process Improvement skill : Lean Six Sigma, Total Quality Management, Design Thinking, Agile
  • Minimum BSMR level 2
  • Minimum 5 years of experience of relevant project management / process improvement background in established bank / financial institutions & minimum 10 years experience in Consumer Banking
  • Willing to be placed in Tangerang, Banten

Required Competencies and Skills:

Technical competencies:

  • Microsoft Office (expertise in PPT is preferable)

Soft competencies [core / leadership]:

  • In-depth knowledge of Consumer banking products knowledge, including the rules and regulations in the domestic and international landscapes
  • Critical thinking and problem solving
  • Project Management Skill
  • Process Improvement Skill (e.g. : Lean Six Sigma, Total Quality Management, Design Thinking, Agile)
  • To Lead and monitor the implementation of Collection Transformation & Digitalization related initiatives.
  • To analyze, design, propose, implement, and manage Collection & Recovery projects to improve performance of Consumer Collection & Recovery (CCnR).

Strategy & Planning

  • Identify new opportunities to improve quality, reduce cost, or increase productivity that resulting in significant CCnR performance.
  • Develop roadmap, plans, schedules, and budgets for projects to innovate existing processes.

Business Performance and Management

  • Actively lead transformation/digitalization projects for Consumer Collection and Recovery (CCnR) sub Directorate
  • Provide technical and analytical support for process improvement/digitalization initiatives.
  • Provide management/stakeholders with project status updates, feedback, issue / challenges
  • Analyze and review project/tools performance (cost and benefit review)
  • Other duties as directed

Job requirements:

  • Bachelor's Degree or Professional Qualification in the relevant discipline (/Engineering/Information Technology would be an advantage)
  • Preferable to have some experience / certification on : Project Management Skill / Process Improvement skill : Lean Six Sigma, Total Quality Management, Design Thinking, Agile
  • Minimum BSMR level 2
  • Minimum 5 years of experience of relevant project management / process improvement background in established bank / financial institutions & minimum 10 years experience in Consumer Banking
  • Willing to be placed in Tangerang, Banten

Required Competencies and Skills:

Technical competencies:

  • Microsoft Office (expertise in PPT is preferable)

Soft competencies [core / leadership]:

  • In-depth knowledge of Consumer banking products knowledge, including the rules and regulations in the domestic and international landscapes
  • Critical thinking and problem solving
  • Project Management Skill
  • Process Improvement Skill (e.g. : Lean Six Sigma, Total Quality Management, Design Thinking, Agile)