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Description
Optimizing customer relationships and driving business growth. This role will be responsible for leveraging data analytics and insights to develop strategies, drive decision-making, and enhance the customer experience
Job Accountabilities
Emotional intelligence
Strategic Thinking
Technical Skills
Business Acumen
Data Analysis
Data Visualization
Machine Learning
SQL
Customer Segmentation
CRM Systems and Technologies
Excel
A/B Testing
Leadership
Building Effective Teams
Business & Market Savvy
Communication
Influencing & Relating
Innovation and Agility
Education
S1 (Strata 1) in Marketing or Mathematics - Statistics
Certifications
Industry Experience
Advertising and Marketing
Main Responsibilities
Competencies
Strategic Accountability
Customer Centric
Coalition Building
People First
Agile Leadership
Result Driven
Years Of Experience
3-5 Years
Optimizing customer relationships and driving business growth. This role will be responsible for leveraging data analytics and insights to develop strategies, drive decision-making, and enhance the customer experience
Job Accountabilities
- Conduct in-depth data analysis to identify patterns, trends, and customer behaviors that inform CVM strategies.
- Define and maintain customer segments for targeted marketing and personalized experiences
- Develop predictive models to forecast customer behaviors, churn rates, and revenue potential
- Evaluate marketing campaigns and make data-driven recommendations for improvement
- Generate actionable insights that help in the development of customer-centric strategies and initiatives.
- Prepare regular reports and dashboards to track the performance of CVM programs.
- Work closely with cross-functional teams to align strategies with broader business goals
- Responsible for understanding, implementing the requirements of the occupational safety and health management system and environmental management system in accordance with their respective duties and functions.
Emotional intelligence
Strategic Thinking
Technical Skills
Business Acumen
Data Analysis
Data Visualization
Machine Learning
SQL
Customer Segmentation
CRM Systems and Technologies
Excel
A/B Testing
Leadership
Building Effective Teams
Business & Market Savvy
Communication
Influencing & Relating
Innovation and Agility
Education
S1 (Strata 1) in Marketing or Mathematics - Statistics
Certifications
Industry Experience
Advertising and Marketing
Main Responsibilities
Competencies
Strategic Accountability
Customer Centric
Coalition Building
People First
Agile Leadership
Result Driven
Years Of Experience
3-5 Years
Description
Optimizing customer relationships and driving business growth. This role will be responsible for leveraging data analytics and insights to develop strategies, drive decision-making, and enhance the customer experience
Job Accountabilities
Emotional intelligence
Strategic Thinking
Technical Skills
Business Acumen
Data Analysis
Data Visualization
Machine Learning
SQL
Customer Segmentation
CRM Systems and Technologies
Excel
A/B Testing
Leadership
Building Effective Teams
Business & Market Savvy
Communication
Influencing & Relating
Innovation and Agility
Education
S1 (Strata 1) in Marketing or Mathematics - Statistics
Certifications
Industry Experience
Advertising and Marketing
Main Responsibilities
Competencies
Strategic Accountability
Customer Centric
Coalition Building
People First
Agile Leadership
Result Driven
Years Of Experience
3-5 Years
Optimizing customer relationships and driving business growth. This role will be responsible for leveraging data analytics and insights to develop strategies, drive decision-making, and enhance the customer experience
Job Accountabilities
- Conduct in-depth data analysis to identify patterns, trends, and customer behaviors that inform CVM strategies.
- Define and maintain customer segments for targeted marketing and personalized experiences
- Develop predictive models to forecast customer behaviors, churn rates, and revenue potential
- Evaluate marketing campaigns and make data-driven recommendations for improvement
- Generate actionable insights that help in the development of customer-centric strategies and initiatives.
- Prepare regular reports and dashboards to track the performance of CVM programs.
- Work closely with cross-functional teams to align strategies with broader business goals
- Responsible for understanding, implementing the requirements of the occupational safety and health management system and environmental management system in accordance with their respective duties and functions.
Emotional intelligence
Strategic Thinking
Technical Skills
Business Acumen
Data Analysis
Data Visualization
Machine Learning
SQL
Customer Segmentation
CRM Systems and Technologies
Excel
A/B Testing
Leadership
Building Effective Teams
Business & Market Savvy
Communication
Influencing & Relating
Innovation and Agility
Education
S1 (Strata 1) in Marketing or Mathematics - Statistics
Certifications
Industry Experience
Advertising and Marketing
Main Responsibilities
Competencies
Strategic Accountability
Customer Centric
Coalition Building
People First
Agile Leadership
Result Driven
Years Of Experience
3-5 Years
About PT XL Axiata Tbk
| Size | More than 5000 |
| Industry | Integrated Telecommunication Services |
| Location | East Jakarta City, Indonesia |
| Founded | 6 October 1989 |