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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

CX Analytics and Reporting

Salary undisclosed
Checking job availability...
Original
Simplified
Description

Responsible for gathering, analyzing, and reporting on customer experience data to support data-driven decision-making and improve customer satisfaction and loyalty

Job Accountabilities
  • Collect, process, and analyze customer data to identify trends and insights related to customer experience.
  • Develop and maintain customer experience dashboards and reports to monitor key performance indicators (KPIs)
  • Provide actionable recommendations for improving customer experience based on data analysis
  • Collaborate with cross-functional teams to define and track CX metrics and goals
  • Participate in data quality assurance to ensure the accuracy and integrity of CX data
  • Stay up-to-date with industry best practices and trends related to customer experience analytics.
  • Communicate findings and insights to internal and external stakeholders
  • Responsible for understanding, implementing the requirements of the occupational safety and health management system and environmental management system in accordance with their respective duties and functions.

Soft Skill

Emotional intelligence

Strategic Thinking

Collaboration

Technical Skills

Business Acumen

Customer Focus / Customer Centric

Data Analysis

Data Visualization

SQL

Data Mining

Leadership

Building Effective Teams

Business & Market Savvy

Communication

Influencing & Relating

Innovation and Agility

Presentation Skill

Education

S1 (Strata 1) in Business or Marketing

Certifications

Industry Experience

Business & Management

Main Responsibilities

Competencies

Strategic Accountability

Customer Centric

Coalition Building

Agile Leadership

People First

Result Driven

Years Of Experience

3-5 Years
Description

Responsible for gathering, analyzing, and reporting on customer experience data to support data-driven decision-making and improve customer satisfaction and loyalty

Job Accountabilities
  • Collect, process, and analyze customer data to identify trends and insights related to customer experience.
  • Develop and maintain customer experience dashboards and reports to monitor key performance indicators (KPIs)
  • Provide actionable recommendations for improving customer experience based on data analysis
  • Collaborate with cross-functional teams to define and track CX metrics and goals
  • Participate in data quality assurance to ensure the accuracy and integrity of CX data
  • Stay up-to-date with industry best practices and trends related to customer experience analytics.
  • Communicate findings and insights to internal and external stakeholders
  • Responsible for understanding, implementing the requirements of the occupational safety and health management system and environmental management system in accordance with their respective duties and functions.

Soft Skill

Emotional intelligence

Strategic Thinking

Collaboration

Technical Skills

Business Acumen

Customer Focus / Customer Centric

Data Analysis

Data Visualization

SQL

Data Mining

Leadership

Building Effective Teams

Business & Market Savvy

Communication

Influencing & Relating

Innovation and Agility

Presentation Skill

Education

S1 (Strata 1) in Business or Marketing

Certifications

Industry Experience

Business & Management

Main Responsibilities

Competencies

Strategic Accountability

Customer Centric

Coalition Building

Agile Leadership

People First

Result Driven

Years Of Experience

3-5 Years
About PT XL Axiata Tbk
Size More than 5000
Industry Integrated Telecommunication Services
Location East Jakarta City, Indonesia
Founded 6 October 1989
View Company