Field Tech Senior Analyst [DC Engineer]
Salary undisclosed
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Req ID: 317535
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Senior Analyst [DC Engineer] to join our team in Bekasi, Jawa Barat (ID-JB), Indonesia (ID).
1. Candidate should have 3-5 years of experience working as Data Center, basic knowledge of Data Center components such as Server, Storage, Network, Cabling (UTP, Fiber) is required
2. Data Center Operator Specialist role is follow the daily Data Center checklist provided to perform required action. This is inclusive of vendor coordination, escort support, Continuity of Business support and level 1 - Network/Voice support for the change/BAU tasks under SME guidance at site accordingly
3. Candidate should know the basic Operations in Data Center running environment and process follow within in Data Center
4. Follow the Standard instructions given SA (via SNow) or Data Center Management for activities such as rack & stack, cable patching, server health check, etc
5. Work with Designated Partner for racking and stacking of servers and all movement of servers will be managed by partner, Operator has to help rack and stack during initial stage
6. Monitor the country Data Center servers status in terms of physical health check (Monitoring only involves for first level of work) and record in standard report.
7. Work with SA for console access and any approved process needs to follow in Data Center
8. Follow the standard operating procedure of banking Data Center Operation, which are standard across the region
9. Work on Service Now tickets / Request for any action required for first level monitoring and engage right team for next course of action
10. Hands and legs Support in case of escorting partner or any change worked required in Data Center
11. Support with shift work rotation (1st shift at 7-19, 2nd shift at 19-7) including public holiday, this can be changed if business needed
12. Willing to be placed at 24/7 site in Cibitung, Bekasi.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Senior Analyst [DC Engineer] to join our team in Bekasi, Jawa Barat (ID-JB), Indonesia (ID).
1. Candidate should have 3-5 years of experience working as Data Center, basic knowledge of Data Center components such as Server, Storage, Network, Cabling (UTP, Fiber) is required
2. Data Center Operator Specialist role is follow the daily Data Center checklist provided to perform required action. This is inclusive of vendor coordination, escort support, Continuity of Business support and level 1 - Network/Voice support for the change/BAU tasks under SME guidance at site accordingly
3. Candidate should know the basic Operations in Data Center running environment and process follow within in Data Center
4. Follow the Standard instructions given SA (via SNow) or Data Center Management for activities such as rack & stack, cable patching, server health check, etc
5. Work with Designated Partner for racking and stacking of servers and all movement of servers will be managed by partner, Operator has to help rack and stack during initial stage
6. Monitor the country Data Center servers status in terms of physical health check (Monitoring only involves for first level of work) and record in standard report.
7. Work with SA for console access and any approved process needs to follow in Data Center
8. Follow the standard operating procedure of banking Data Center Operation, which are standard across the region
9. Work on Service Now tickets / Request for any action required for first level monitoring and engage right team for next course of action
10. Hands and legs Support in case of escorting partner or any change worked required in Data Center
11. Support with shift work rotation (1st shift at 7-19, 2nd shift at 19-7) including public holiday, this can be changed if business needed
12. Willing to be placed at 24/7 site in Cibitung, Bekasi.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.