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Duty Manager

Salary undisclosed

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SHANGRI-LA HOTEL, JAKARTA

Main Responsibility

Provides supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager in accordance with the objectives, performance and quality standards, established by Shangri-La Hotels and Resorts, and monitoring guest satisfaction, security, employee activity, physical defects in the hotel

Requirements

Due to work pass restrictions, only Citizens of Indonesia shall be considered

Exceptional communication skills in English (both written and spoken), additional Asian foreign language skill (such as Mandarin, Japanese) will be an advantageous

Ability to fluently speak Mandarin will be strongly considered

University degree or diploma in hotel management

Minimum 2 (two) years of work experience in a similar capacity in an international luxury hotel brand

Proficient with Opera application

Excellent interpersonal skill and displays initiative

Ability to lead and motivate the team

Flexible and able to work extended hours when required
SHANGRI-LA HOTEL, JAKARTA

Main Responsibility

Provides supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager in accordance with the objectives, performance and quality standards, established by Shangri-La Hotels and Resorts, and monitoring guest satisfaction, security, employee activity, physical defects in the hotel

Requirements

Due to work pass restrictions, only Citizens of Indonesia shall be considered

Exceptional communication skills in English (both written and spoken), additional Asian foreign language skill (such as Mandarin, Japanese) will be an advantageous

Ability to fluently speak Mandarin will be strongly considered

University degree or diploma in hotel management

Minimum 2 (two) years of work experience in a similar capacity in an international luxury hotel brand

Proficient with Opera application

Excellent interpersonal skill and displays initiative

Ability to lead and motivate the team

Flexible and able to work extended hours when required