App Operations (Marketplace App & Mobile) - Sea Labs
Salary undisclosed
Checking job availability...
Original
Simplified
Job Description:
- Impact analysis for changes from external platforms, partner software development kits
- Tracking and managing app dependencies, git repos, evaluating their impact
- Responsible for the app stability workflow, monitoring, alerting, and following-up of important metrics
- Coordinate root cause analysis for production errors, and follow up with incident reports
- Design and maintain automated app operation and reporting processes and workflows
- Optimize the efficiency of the current processes across the mobile platforms
- Collaborate with cross-functional teams to manage operational and technical queries, knowledge-base, etc
- Bachelor's or higher degree in Computer Science or IT related fields
- Good logical thinking and problem solving skills
- Professional verbal and written communication skills in English
- Strong analytical skills, understands complex issues, able to identify the root cause, capable of critical thinking and data driven decision making
- Passion for automation, tool and efficiency improvements, in order to streamline repeated processes
- Process-driven mindset. Have a deep understanding of process design and execution
- Software development experience in mobile field is a plus
Job Description:
- Impact analysis for changes from external platforms, partner software development kits
- Tracking and managing app dependencies, git repos, evaluating their impact
- Responsible for the app stability workflow, monitoring, alerting, and following-up of important metrics
- Coordinate root cause analysis for production errors, and follow up with incident reports
- Design and maintain automated app operation and reporting processes and workflows
- Optimize the efficiency of the current processes across the mobile platforms
- Collaborate with cross-functional teams to manage operational and technical queries, knowledge-base, etc
- Bachelor's or higher degree in Computer Science or IT related fields
- Good logical thinking and problem solving skills
- Professional verbal and written communication skills in English
- Strong analytical skills, understands complex issues, able to identify the root cause, capable of critical thinking and data driven decision making
- Passion for automation, tool and efficiency improvements, in order to streamline repeated processes
- Process-driven mindset. Have a deep understanding of process design and execution
- Software development experience in mobile field is a plus