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** This is an onsite role based in Ho Chi Minh city, Vietnam - relocation support and visa sponsorship can be provided **
Sybase Database Administrator - Managed Database Services
Accountable for the comprehensive management and governance of one or more complete Database Services, which includes Strategy, Design, Operations, Provisioning & Deployment, Transition & Change, Consumption, Support, Delivery Performance & Quality, Capacity & Continuity, as well as Issue & Risk Management.
YOUR JOB RESPONSIBILITIES
- Provide support for services across the organization.
- Identify and mitigate risks associated with service operations.
- Understand the complete technical landscape of the service(s), including dependent components and infrastructure.
- Assist in identifying issues, incidents, and events that affect agreed service KPIs, SLAs, Service Health, and third-party service providers.
- Oversee the resolution of critical, high, medium, and low-priority problems.
- Offer technical support and guidance across service management processes, including incident, problem, change, configuration, capacity, continuity (DR), availability, asset management, monitoring, and alerting.
- Understand the required business outcomes for the service and translate these, with input from Business Engagement, into relevant Service Improvement Plans.
- Collaborate with Architects and Design Leads to ensure projects align with asset roadmaps and strategies.
- Work with third-party service providers, project services, and service management to ensure a smooth transition for all service changes.
- Leverage appropriate forums and networks to identify opportunities for utilizing asset portfolio capabilities.
- Facilitate effective communication, knowledge sharing, and issue resolution among delivery and support teams.
- Manage ongoing stakeholder relationships and expectations.
- Ensure that adequate capacity, risk, and security monitoring, as well as disaster recovery and business continuity plans, are established across the portfolio, with issues identified and addressed promptly.
- Implement and maintain appropriate data quality controls throughout the portfolio.
- Participate in on-call support duties, with compensation provided, as part of a team.
YOUR SKILLS AND EXPERIENCE
- 3-4 years of experience in database technology and delivery, with a solid background in the practical application, design, and deployment of large-scale database infrastructures.
- 3-4 years of experience in designing, building, managing, and administering large-scale database environments (both physical and virtual).
- 3-4 years of experience with SYBASE software and databases (Sybase ASE 16, Replication V16, Sybase IQ 16).
- Experience with PostgreSQL is a plus.
- Proficient in designing, implementing, and managing enterprise database and application dependencies, as well as associated toolsets.
- Experience in database optimization and performance tuning.
- Strong understanding of hardware, networks, software technologies, and applications.
- Relevant industry certifications.
- Excellent business communication and interpersonal skills.
- Proven ability to adapt and deliver business outcomes effectively.
- Demonstrated experience in coordinating multiple stakeholders and third parties to achieve successful results in time-sensitive environments.
- Knowledgeable about industry trends and emerging technologies.
- Tertiary qualification in a technology discipline or a related field.
Additional benefits Include:
- Competitive salary
- 20 days of paid annual leave and 7 days of paid sick leave
- 13th-month salary and annual performance bonus
- Comprehensive healthcare coverage for you and your family
- Monthly allowance for team-building activities
- Premium welcome kit and occasional appreciation gifts
- Additional perks on your work anniversary
- Large-scale products utilizing modern technologies in the banking sector
- Clear career advancement roadmap for both technical and leadership tracks
- Access to a digital learning platform, including Udemy
- Ongoing, high-quality leadership training through the Distinctive Leadership Program (DLP)
- Specialized capabilities and certifications in essential skill areas such as Cloud Engineering, Digital, Data, Security, and Site Reliability Engineering (SRE)
- Sponsored English courses with native instructors
- Opportunities for training in Australia
- Hybrid working model promoting excellent work-life balance
- State-of-the-art Agile office space
- Complimentary food and beverages in the office pantry
- Employee Assistance Program focused on enhancing physical and mental well-being
- Annual team-building activities and company events
- A supportive and talented team of passionate professionals
** This is an onsite role based in Ho Chi Minh city, Vietnam - relocation support and visa sponsorship can be provided **
Sybase Database Administrator - Managed Database Services
Accountable for the comprehensive management and governance of one or more complete Database Services, which includes Strategy, Design, Operations, Provisioning & Deployment, Transition & Change, Consumption, Support, Delivery Performance & Quality, Capacity & Continuity, as well as Issue & Risk Management.
YOUR JOB RESPONSIBILITIES
- Provide support for services across the organization.
- Identify and mitigate risks associated with service operations.
- Understand the complete technical landscape of the service(s), including dependent components and infrastructure.
- Assist in identifying issues, incidents, and events that affect agreed service KPIs, SLAs, Service Health, and third-party service providers.
- Oversee the resolution of critical, high, medium, and low-priority problems.
- Offer technical support and guidance across service management processes, including incident, problem, change, configuration, capacity, continuity (DR), availability, asset management, monitoring, and alerting.
- Understand the required business outcomes for the service and translate these, with input from Business Engagement, into relevant Service Improvement Plans.
- Collaborate with Architects and Design Leads to ensure projects align with asset roadmaps and strategies.
- Work with third-party service providers, project services, and service management to ensure a smooth transition for all service changes.
- Leverage appropriate forums and networks to identify opportunities for utilizing asset portfolio capabilities.
- Facilitate effective communication, knowledge sharing, and issue resolution among delivery and support teams.
- Manage ongoing stakeholder relationships and expectations.
- Ensure that adequate capacity, risk, and security monitoring, as well as disaster recovery and business continuity plans, are established across the portfolio, with issues identified and addressed promptly.
- Implement and maintain appropriate data quality controls throughout the portfolio.
- Participate in on-call support duties, with compensation provided, as part of a team.
YOUR SKILLS AND EXPERIENCE
- 3-4 years of experience in database technology and delivery, with a solid background in the practical application, design, and deployment of large-scale database infrastructures.
- 3-4 years of experience in designing, building, managing, and administering large-scale database environments (both physical and virtual).
- 3-4 years of experience with SYBASE software and databases (Sybase ASE 16, Replication V16, Sybase IQ 16).
- Experience with PostgreSQL is a plus.
- Proficient in designing, implementing, and managing enterprise database and application dependencies, as well as associated toolsets.
- Experience in database optimization and performance tuning.
- Strong understanding of hardware, networks, software technologies, and applications.
- Relevant industry certifications.
- Excellent business communication and interpersonal skills.
- Proven ability to adapt and deliver business outcomes effectively.
- Demonstrated experience in coordinating multiple stakeholders and third parties to achieve successful results in time-sensitive environments.
- Knowledgeable about industry trends and emerging technologies.
- Tertiary qualification in a technology discipline or a related field.
Additional benefits Include:
- Competitive salary
- 20 days of paid annual leave and 7 days of paid sick leave
- 13th-month salary and annual performance bonus
- Comprehensive healthcare coverage for you and your family
- Monthly allowance for team-building activities
- Premium welcome kit and occasional appreciation gifts
- Additional perks on your work anniversary
- Large-scale products utilizing modern technologies in the banking sector
- Clear career advancement roadmap for both technical and leadership tracks
- Access to a digital learning platform, including Udemy
- Ongoing, high-quality leadership training through the Distinctive Leadership Program (DLP)
- Specialized capabilities and certifications in essential skill areas such as Cloud Engineering, Digital, Data, Security, and Site Reliability Engineering (SRE)
- Sponsored English courses with native instructors
- Opportunities for training in Australia
- Hybrid working model promoting excellent work-life balance
- State-of-the-art Agile office space
- Complimentary food and beverages in the office pantry
- Employee Assistance Program focused on enhancing physical and mental well-being
- Annual team-building activities and company events
- A supportive and talented team of passionate professionals