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Admin Digital Apps Support

Salary undisclosed

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Roles And Responsibilities

  • Mastering archive management & ability to use Microsoft Office to create and document projects in the digital team.
  • Able to coordinate well with co-workers & related departments.
  • Willingness to learn new things & have high curiosity.
  • Understanding digital product regulatory & licensing requirement & matters.
  • Collecting, tracking and creating FAQs related to inquiries and complaints submitted by customers on Danamon digital channels.
  • Ability to collect and create reports combining progress, schedule, defects & pending items for QA testing projects.
  • Ability to centralize maintenance of memo numbers, ATK, reimbursement, staff data, new employee enrollment process for digital channel & payment teams.
  • Perform ad-hoc tasks and assignments as required.

Desired Candidate Profile

  • Min 1-2 years of experience in banking administration work.
  • Bachelor’s/University degree.
  • Prefereably fluent in English Language (oral & written).
  • Great critical thinking & detail oriented.
  • Experience in working in a team-oriented & collaborative environment.
  • Tech savvy & financial services industry experience preferred.
Roles And Responsibilities

  • Mastering archive management & ability to use Microsoft Office to create and document projects in the digital team.
  • Able to coordinate well with co-workers & related departments.
  • Willingness to learn new things & have high curiosity.
  • Understanding digital product regulatory & licensing requirement & matters.
  • Collecting, tracking and creating FAQs related to inquiries and complaints submitted by customers on Danamon digital channels.
  • Ability to collect and create reports combining progress, schedule, defects & pending items for QA testing projects.
  • Ability to centralize maintenance of memo numbers, ATK, reimbursement, staff data, new employee enrollment process for digital channel & payment teams.
  • Perform ad-hoc tasks and assignments as required.

Desired Candidate Profile

  • Min 1-2 years of experience in banking administration work.
  • Bachelor’s/University degree.
  • Prefereably fluent in English Language (oral & written).
  • Great critical thinking & detail oriented.
  • Experience in working in a team-oriented & collaborative environment.
  • Tech savvy & financial services industry experience preferred.