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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  4. Scroll down and click on JavaScript.
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  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

MCCM & Loyalty

Salary undisclosed
Checking job availability...
Original
Simplified
Description

Responsible for designing and implementing Multi-Channel Customer Management (MCCM) and Loyalty programs to enhance customer engagement and satisfaction.

Job Accountabilities
  • Develop and execute Multi-Channel Customer Management strategies to enhance the customer experience.
  • Design and implement Loyalty programs to retain and reward loyal customers.
  • Analyze customer data and behavior to identify opportunities for MCCM and Loyalty program improvements.
  • Collaborate with cross-functional teams to ensure seamless implementation of MCCM and Loyalty initiatives.
  • Monitor and evaluate the effectiveness of MCCM and Loyalty programs and make data-driven recommendations for enhancements.
  • Stay current with industry trends and emerging technologies to keep the enterprise competitive.
  • Responsible for understanding, implementing the requirements of the occupational safety and health management system and environmental management system in accordance with their respective duties and functions.

Soft Skill

Emotional intelligence

Strategic Thinking

Collaboration

Technical Skills

Business Acumen

Customer Focus / Customer Centric

CRM Systems and Technologies

Data Analytics

Loyalty programs

Channel Marketing

Digital Transformation

Project Management

Leadership

Building Effective Teams

Business & Market Savvy

Communication

Influencing & Relating

Innovation and Agility

Education

S1 (Strata 1) in Programming or Information Technology

Certifications

Industry Experience

Advertising and Marketing

Main Responsibilities

Competencies

People First

Agile Leadership

Coalition Building

Strategic Accountability

Result Driven

Customer Centric

Years Of Experience

3-5 Years
Description

Responsible for designing and implementing Multi-Channel Customer Management (MCCM) and Loyalty programs to enhance customer engagement and satisfaction.

Job Accountabilities
  • Develop and execute Multi-Channel Customer Management strategies to enhance the customer experience.
  • Design and implement Loyalty programs to retain and reward loyal customers.
  • Analyze customer data and behavior to identify opportunities for MCCM and Loyalty program improvements.
  • Collaborate with cross-functional teams to ensure seamless implementation of MCCM and Loyalty initiatives.
  • Monitor and evaluate the effectiveness of MCCM and Loyalty programs and make data-driven recommendations for enhancements.
  • Stay current with industry trends and emerging technologies to keep the enterprise competitive.
  • Responsible for understanding, implementing the requirements of the occupational safety and health management system and environmental management system in accordance with their respective duties and functions.

Soft Skill

Emotional intelligence

Strategic Thinking

Collaboration

Technical Skills

Business Acumen

Customer Focus / Customer Centric

CRM Systems and Technologies

Data Analytics

Loyalty programs

Channel Marketing

Digital Transformation

Project Management

Leadership

Building Effective Teams

Business & Market Savvy

Communication

Influencing & Relating

Innovation and Agility

Education

S1 (Strata 1) in Programming or Information Technology

Certifications

Industry Experience

Advertising and Marketing

Main Responsibilities

Competencies

People First

Agile Leadership

Coalition Building

Strategic Accountability

Result Driven

Customer Centric

Years Of Experience

3-5 Years
About PT XL Axiata Tbk
Size More than 5000
Industry Integrated Telecommunication Services
Location East Jakarta City, Indonesia
Founded 6 October 1989
View Company