Senior Account Manager - Region

Kredivo is a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card.

To continue our success story, we are looking for a Senior Account Manager to primarily support our client portfolio. This role will need to focus on our customer experience and life-cycle and ensure that our customers are using Kredivo’s platform effectively and maximizing on our robust features to guarantee they get the most value.

Job Description

• Managing & growing an account management team for Kredivo merchants that are located in the East of Indonesia.
• Monitoring score cards, developing and executing strategies & exceeding sales targets for the team as assigned.
• Work closely with internal teams (e.g. sales, marketing, risk, product, etc) to ensure merchant needs are met.
• Building strong relationships with the key account merchants & partners (brand & distributor) at the assigned area.
• Explore new opportunities by creating event activation & analysing new area for expansion.
  
  

Requirements

• Minimum Bachelor Degree of Management, Business Administration or related field.
• Minimum 3-5 years of experiences in managing merchants relation.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Demonstrated ability to think strategically and develop actionable plans.
• Proficient in Microsoft Office and CRM software.

Kredivo is a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card.

To continue our success story, we are looking for a Senior Account Manager to primarily support our client portfolio. This role will need to focus on our customer experience and life-cycle and ensure that our customers are using Kredivo’s platform effectively and maximizing on our robust features to guarantee they get the most value.

Job Description

• Managing & growing an account management team for Kredivo merchants that are located in the East of Indonesia.
• Monitoring score cards, developing and executing strategies & exceeding sales targets for the team as assigned.
• Work closely with internal teams (e.g. sales, marketing, risk, product, etc) to ensure merchant needs are met.
• Building strong relationships with the key account merchants & partners (brand & distributor) at the assigned area.
• Explore new opportunities by creating event activation & analysing new area for expansion.
  
  

Requirements

• Minimum Bachelor Degree of Management, Business Administration or related field.
• Minimum 3-5 years of experiences in managing merchants relation.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Demonstrated ability to think strategically and develop actionable plans.
• Proficient in Microsoft Office and CRM software.