Company Description
TransTRACK is a technology startup company focusing on providing end-to-end solutions for the logistics and transportation industry. Their goal is to optimize fleet operations and integrate supply chains to help businesses reduce costs, improve efficiency, and enhance sustainability. Their solutions aim to increase fleet productivity and utilization while reducing costs and idle time through digitizing fleet operations.
Job Description
As a Software Field Engineer, you will be the primary liaison between clients and our technical team to ensure smooth software implementation. You will be responsible for providing on-site support, troubleshooting technical issues, and ensuring that the software solutions offered meet our clients' business operational needs.
Responsibilities:
- Perform software installation, configuration, and testing at the client's location.
- Ensure the software functions properly according to the required specifications.
- Diagnose and resolve technical issues that arise on-site.
- Deliver training and technical support to end-users.
- Collaborate with the development team to enhance product functionality and efficiency.
- Prepare technical documentation and project progress reports regularly.
- Maintain good relationships with clients and identify further business development opportunities.
Special Skills:
- Minimum of 1 year of work experience in software development or a similar position.
- Strong ability to diagnose and resolve technical issues.
- Familiarity with programming languages such as Laravel, Vue, Golang.
- Experience with Windows and Linux operating systems.
- Good communication skills and the ability to work independently as well as in a team.
- Willingness to travel for business trips to client locations.
- Understanding of ML or AI development flow is a plus.
Company Description
TransTRACK is a technology startup company focusing on providing end-to-end solutions for the logistics and transportation industry. Their goal is to optimize fleet operations and integrate supply chains to help businesses reduce costs, improve efficiency, and enhance sustainability. Their solutions aim to increase fleet productivity and utilization while reducing costs and idle time through digitizing fleet operations.
Job Description
As a Software Field Engineer, you will be the primary liaison between clients and our technical team to ensure smooth software implementation. You will be responsible for providing on-site support, troubleshooting technical issues, and ensuring that the software solutions offered meet our clients' business operational needs.
Responsibilities:
- Perform software installation, configuration, and testing at the client's location.
- Ensure the software functions properly according to the required specifications.
- Diagnose and resolve technical issues that arise on-site.
- Deliver training and technical support to end-users.
- Collaborate with the development team to enhance product functionality and efficiency.
- Prepare technical documentation and project progress reports regularly.
- Maintain good relationships with clients and identify further business development opportunities.
Special Skills:
- Minimum of 1 year of work experience in software development or a similar position.
- Strong ability to diagnose and resolve technical issues.
- Familiarity with programming languages such as Laravel, Vue, Golang.
- Experience with Windows and Linux operating systems.
- Good communication skills and the ability to work independently as well as in a team.
- Willingness to travel for business trips to client locations.
- Understanding of ML or AI development flow is a plus.