Ecommerce Specialist
Salary undisclosed
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Job Responsibilities:
- Oversee and maintain the online store.
- Ensure product listings are accurate, up-to-date, and visually appealing.
- Optimize the site’s design, functionality, and user experience to maximize conversions.
- Monitor inventory levels and ensure product availability.
- Develop and execute digital marketing campaigns.
- Analyze customer behavior, trends, and competitor activity to inform marketing strategies.
- Monitor and improve the performance of paid campaigns (Google Ads, Facebook Ads, etc.).
- Track and report on sales, website traffic, and conversion metrics using tools.
- Implement data-driven strategies to increase online sales.
- Work on improving the customer journey, conversion rates, and average order value (AOV).
- Ensure high levels of customer satisfaction and retention.
- Manage customer feedback and work on improvements based on reviews and complaints.
- Collaborate with product, marketing, and customer service teams.
- Work closely with the content creation team to ensure the brand message is consistent across all platforms.
- Coordinate with logistics teams to ensure timely order fulfillment and deliveries.
- Keep up to date with the latest eCommerce trends and technologies.
Required Skills & Qualifications:
- Bachelor’s degree in Marketing, Business, or a related field.
- Min 3 years experience as e-commerce specialist
- Proven experience in eCommerce or digital marketing.
- Strong understanding of eCommerce platforms and tools.
- Proficient in analytics.
- Ability to work with cross-functional teams (marketing, product, logistics).
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving skills.
- Understanding of supply chain and inventory management.
Job Responsibilities:
- Oversee and maintain the online store.
- Ensure product listings are accurate, up-to-date, and visually appealing.
- Optimize the site’s design, functionality, and user experience to maximize conversions.
- Monitor inventory levels and ensure product availability.
- Develop and execute digital marketing campaigns.
- Analyze customer behavior, trends, and competitor activity to inform marketing strategies.
- Monitor and improve the performance of paid campaigns (Google Ads, Facebook Ads, etc.).
- Track and report on sales, website traffic, and conversion metrics using tools.
- Implement data-driven strategies to increase online sales.
- Work on improving the customer journey, conversion rates, and average order value (AOV).
- Ensure high levels of customer satisfaction and retention.
- Manage customer feedback and work on improvements based on reviews and complaints.
- Collaborate with product, marketing, and customer service teams.
- Work closely with the content creation team to ensure the brand message is consistent across all platforms.
- Coordinate with logistics teams to ensure timely order fulfillment and deliveries.
- Keep up to date with the latest eCommerce trends and technologies.
Required Skills & Qualifications:
- Bachelor’s degree in Marketing, Business, or a related field.
- Min 3 years experience as e-commerce specialist
- Proven experience in eCommerce or digital marketing.
- Strong understanding of eCommerce platforms and tools.
- Proficient in analytics.
- Ability to work with cross-functional teams (marketing, product, logistics).
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving skills.
- Understanding of supply chain and inventory management.