Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Team Lead – L1 Call Support

  • Full Time, onsite
  • Nityo Infotech Services Pte Ltd
  • Area DKI Jakarta, Indonesia
Salary undisclosed
Checking job availability...
Original
Simplified

We are looking for a talented and passionate individual to join our team as a Team Lead – L1 Call Support Center Helpdesk. If you have experience leading technical support teams and possess excellent communication skills, we would love to hear from you!

Responsibilities:

  • Lead and manage the L1 Call Support Center team to deliver outstanding customer support.
  • Oversee team performance and ensure high customer service standards are met.
  • Train, coach, and motivate team members to achieve individual and team goals.
  • Handle escalated issues and ensure quick and effective resolution.
  • Prepare and analyze team performance reports.
  • Collaborate with other departments to ensure smooth operations and customer satisfaction.
  • Identify opportunities to improve processes and service efficiency.

Qualifications:

  • Minimum 3 years of relevant experience, with at least 1 year in a leadership role in a Call Center or Helpdesk environment.
  • Excellent communication and interpersonal skills.
  • Ability to manage and resolve issues quickly and effectively.
  • Ability to work under pressure and multitask.
  • Basic knowledge of IT software and systems.
  • Ability to work with data and generate performance reports.
  • Experience with ticket management platforms and Call Center tools is a plus.

We look forward to seeing how you can contribute to strengthening our team!

We are looking for a talented and passionate individual to join our team as a Team Lead – L1 Call Support Center Helpdesk. If you have experience leading technical support teams and possess excellent communication skills, we would love to hear from you!

Responsibilities:

  • Lead and manage the L1 Call Support Center team to deliver outstanding customer support.
  • Oversee team performance and ensure high customer service standards are met.
  • Train, coach, and motivate team members to achieve individual and team goals.
  • Handle escalated issues and ensure quick and effective resolution.
  • Prepare and analyze team performance reports.
  • Collaborate with other departments to ensure smooth operations and customer satisfaction.
  • Identify opportunities to improve processes and service efficiency.

Qualifications:

  • Minimum 3 years of relevant experience, with at least 1 year in a leadership role in a Call Center or Helpdesk environment.
  • Excellent communication and interpersonal skills.
  • Ability to manage and resolve issues quickly and effectively.
  • Ability to work under pressure and multitask.
  • Basic knowledge of IT software and systems.
  • Ability to work with data and generate performance reports.
  • Experience with ticket management platforms and Call Center tools is a plus.

We look forward to seeing how you can contribute to strengthening our team!