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Customer Service Intern

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Join Dreambox Marketing Consultant as a Paid Customer Service Intern!

Founded in 2012, Dreambox Marketing Consultant is a dynamic branding and digital marketing agency. With a talented team of 150 professionals, we’ve partnered with top brands like Apple, Xiaomi, AstraZeneca, and Sanofi to drive growth and innovation. At Dreambox, we foster a positive, collaborative environment and provide opportunities for personal and professional growth. If you're passionate about marketing and eager to work with industry leaders, we want you on our team!

Company: Dreambox Marketing Consultant

Website: https://dreambox.id

Location: Hybrid (WFO & WFH)

Role: Customer Service Intern

Job Description (Summary):

1. Monitor all comments and DM on social media (Instagram, Twitter, FB, Youtube, etc) including for complaints, comment on giveaway, quiz, etc

2. Response to all comment and DM on social media (Instagram, Twitter, FB, Youtube, etc) including for complaints, comment on giveaway, quiz, etc

3. Make a recapitulation for comments or DM by mood classifications

4. Make a monthly report (optional-if needed by client or team)

Requirements (Summary):

1. Fresh graduate from diploma/bachelor degree in Administration, Communication or related field

2. Experienced as Social Media admin or social response

3. Great in verbal and written conversation

4. Bright personality

5. Able to finish the tasks within the deadline

6. Responsive and good problem solver

7. Able to work in a team but responsible in individual tasks

Non-Negotiable Requirements:

  • Able to join immediately (under 1 week notice)
  • Able to work onsite (2 times/week)

Join Dreambox Marketing Consultant as a Paid Customer Service Intern!

Founded in 2012, Dreambox Marketing Consultant is a dynamic branding and digital marketing agency. With a talented team of 150 professionals, we’ve partnered with top brands like Apple, Xiaomi, AstraZeneca, and Sanofi to drive growth and innovation. At Dreambox, we foster a positive, collaborative environment and provide opportunities for personal and professional growth. If you're passionate about marketing and eager to work with industry leaders, we want you on our team!

Company: Dreambox Marketing Consultant

Website: https://dreambox.id

Location: Hybrid (WFO & WFH)

Role: Customer Service Intern

Job Description (Summary):

1. Monitor all comments and DM on social media (Instagram, Twitter, FB, Youtube, etc) including for complaints, comment on giveaway, quiz, etc

2. Response to all comment and DM on social media (Instagram, Twitter, FB, Youtube, etc) including for complaints, comment on giveaway, quiz, etc

3. Make a recapitulation for comments or DM by mood classifications

4. Make a monthly report (optional-if needed by client or team)

Requirements (Summary):

1. Fresh graduate from diploma/bachelor degree in Administration, Communication or related field

2. Experienced as Social Media admin or social response

3. Great in verbal and written conversation

4. Bright personality

5. Able to finish the tasks within the deadline

6. Responsive and good problem solver

7. Able to work in a team but responsible in individual tasks

Non-Negotiable Requirements:

  • Able to join immediately (under 1 week notice)
  • Able to work onsite (2 times/week)