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Service Technician

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Job Description

Title: Service Technician

Id: 19756

Type: FullTime

Location: Jakarta, ID

Job Purpose

Responsible to perform all the activities required to provide technical support to internal/external customers; set up, maintain, troubleshoot, optimize and repair injection molding systems. Working with the call center, spare parts, & customers directly to diagnose issues.

KEY RESPONSIBILITIES/Areas Of Accountability

  • Supported for all HR installation , Mold trail, HRC trouble shooting, Training along with Project reviews etc.
  • Set up, troubleshoot and repair Husky product independently.
  • Provide regular and effective paper service report,one copy to customer with their signed up. One copy send back to service coordinator for consolidation on weekly base.
  • Effecitve and proper communication to customer in each task.
  • Develop and maintenance customer relationship.
Job Description

Title: Service Technician

Id: 19756

Type: FullTime

Location: Jakarta, ID

Job Purpose

Responsible to perform all the activities required to provide technical support to internal/external customers; set up, maintain, troubleshoot, optimize and repair injection molding systems. Working with the call center, spare parts, & customers directly to diagnose issues.

KEY RESPONSIBILITIES/Areas Of Accountability

  • Supported for all HR installation , Mold trail, HRC trouble shooting, Training along with Project reviews etc.
  • Set up, troubleshoot and repair Husky product independently.
  • Provide regular and effective paper service report,one copy to customer with their signed up. One copy send back to service coordinator for consolidation on weekly base.
  • Effecitve and proper communication to customer in each task.
  • Develop and maintenance customer relationship.