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Product Management Intern (S&R&A&C) - Sea Labs

Salary undisclosed

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Job Description

  • Collaborate with a cross-functional team of product managers, engineers, marketing and operation teams to identify problems, opportunities, and solutions
  • Build and run processes of manual QA testing
  • Validate and test a wide variety of technologies and platforms
  • Verify that real-world use cases and user expectations are simulated and met during the validation process.
  • Manage bugs and errors reported by customers, including prioritizing, investigating, coordinating resolution, and effectively communicating with relevant teams;
  • Maintain an exhaustive and up-to-date record of reported issues, their status, resolution progress, and post-resolution analysis;
  • Perform a thorough root cause analysis of errors and problems to identify underlying issues and help prevent future occurrences.

Requirements

  • Final Year Student or Recent Graduate with Information System, Computer Science, Law, or equivalent relevant experience.
  • Experience in data processing using MS Excel is a must. SQL coding will be a plus.
  • Strong communication skills and well-versed in English (spoken and written) and Mandarin (optional) to facilitate cross-border collaborations and communications.
Job Description

  • Collaborate with a cross-functional team of product managers, engineers, marketing and operation teams to identify problems, opportunities, and solutions
  • Build and run processes of manual QA testing
  • Validate and test a wide variety of technologies and platforms
  • Verify that real-world use cases and user expectations are simulated and met during the validation process.
  • Manage bugs and errors reported by customers, including prioritizing, investigating, coordinating resolution, and effectively communicating with relevant teams;
  • Maintain an exhaustive and up-to-date record of reported issues, their status, resolution progress, and post-resolution analysis;
  • Perform a thorough root cause analysis of errors and problems to identify underlying issues and help prevent future occurrences.

Requirements

  • Final Year Student or Recent Graduate with Information System, Computer Science, Law, or equivalent relevant experience.
  • Experience in data processing using MS Excel is a must. SQL coding will be a plus.
  • Strong communication skills and well-versed in English (spoken and written) and Mandarin (optional) to facilitate cross-border collaborations and communications.
About Shopee
Size More than 5000
Industry Broadline Retail
Location Singapore
Founded 5 February 2015
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