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Company Description
AgriAku is a leading technology-based local agribusiness company in Indonesia. Launched late last year, AgriAku's mission is empower mitra through sustainable, inclusive and profitable technology business models.
We are here to provide services for the needs of saprotan (sarana produksi pertanian) or agricultural production facilities that can be ordered through the application, anytime and anywhere with ease.
Job Description
Develop & Implement Strategy
AgriAku is a leading technology-based local agribusiness company in Indonesia. Launched late last year, AgriAku's mission is empower mitra through sustainable, inclusive and profitable technology business models.
We are here to provide services for the needs of saprotan (sarana produksi pertanian) or agricultural production facilities that can be ordered through the application, anytime and anywhere with ease.
Job Description
Develop & Implement Strategy
- Refine, adapt, and activate the Business Line’s (LB) Customer Experience strategy into a structured engagement plan aligned with the sales team.
- Customize omnichannel customer journeys and personas to fit the local market.
- Identify key activation levers to drive customer acquisition, consideration, preference, conversion, and retention.
- Lead and coordinate internal and external stakeholders, including marketing, sales, commercial communication, digital teams, MSEM, local agencies, and online/offline partners.
- Oversee the implementation of engagement plans at regional and territory levels.
- Optimize content and assets for local market needs, ensuring maximum efficiency and impact.
- Develop and leverage customer databases to enhance CRM programs, supporting initiatives such as upselling, cross-selling, and retention.
- Provide feedback and strategic recommendations to the sales team to improve customer engagement.
- Identify challenges and implement corrective actions at regional and territory levels to optimize business outcomes.
- 2+years Of Experience In Telesales Strategy, Project Management, Or Consulting, With Strong Analytical, Business Acumen And Problem-solving Skills
- Strong Analytical Skills To Develop Frameworks And Set Priorities Sql Skills Preferred But Not Required
- Strong Business Sense And Ability To Articulate Complex Analysis Results To A Wide Range Of Audiences And Translate The Results To Actionable Business Insights
- Have Good Presentation Skills - Esp. The Ability To Present During Problem Solving Session With Other Stakeholders (working-level Or Leadership)
- Solid Track Record Of Stakeholder Management
Company Description
AgriAku is a leading technology-based local agribusiness company in Indonesia. Launched late last year, AgriAku's mission is empower mitra through sustainable, inclusive and profitable technology business models.
We are here to provide services for the needs of saprotan (sarana produksi pertanian) or agricultural production facilities that can be ordered through the application, anytime and anywhere with ease.
Job Description
Develop & Implement Strategy
AgriAku is a leading technology-based local agribusiness company in Indonesia. Launched late last year, AgriAku's mission is empower mitra through sustainable, inclusive and profitable technology business models.
We are here to provide services for the needs of saprotan (sarana produksi pertanian) or agricultural production facilities that can be ordered through the application, anytime and anywhere with ease.
Job Description
Develop & Implement Strategy
- Refine, adapt, and activate the Business Line’s (LB) Customer Experience strategy into a structured engagement plan aligned with the sales team.
- Customize omnichannel customer journeys and personas to fit the local market.
- Identify key activation levers to drive customer acquisition, consideration, preference, conversion, and retention.
- Lead and coordinate internal and external stakeholders, including marketing, sales, commercial communication, digital teams, MSEM, local agencies, and online/offline partners.
- Oversee the implementation of engagement plans at regional and territory levels.
- Optimize content and assets for local market needs, ensuring maximum efficiency and impact.
- Develop and leverage customer databases to enhance CRM programs, supporting initiatives such as upselling, cross-selling, and retention.
- Provide feedback and strategic recommendations to the sales team to improve customer engagement.
- Identify challenges and implement corrective actions at regional and territory levels to optimize business outcomes.
- 2+years Of Experience In Telesales Strategy, Project Management, Or Consulting, With Strong Analytical, Business Acumen And Problem-solving Skills
- Strong Analytical Skills To Develop Frameworks And Set Priorities Sql Skills Preferred But Not Required
- Strong Business Sense And Ability To Articulate Complex Analysis Results To A Wide Range Of Audiences And Translate The Results To Actionable Business Insights
- Have Good Presentation Skills - Esp. The Ability To Present During Problem Solving Session With Other Stakeholders (working-level Or Leadership)
- Solid Track Record Of Stakeholder Management