Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service & Marketing Specialist

Salary undisclosed
Checking job availability...
Original
Simplified

We’re looking for a motivated Hotline Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients. You will be the first point of contact for our clients and will be responsible for handling a wide range of customer service inquiries. We are looking for someone who is able to work independently and is able to take initiative in resolving customer issues. If you are a team player and are passionate about providing outstanding customer service, then we want to hear from you!

Responsibilities

  • Answer and review customer service calls related to and resolve a variety of customer inquiries and concerns
  • Provide long hours coverage by responding to client needs - according to the schedules arranged by the company
  • Adhere to legal regulations, standard of operations, and other requirements
  • Operate computer databases, perform telephone activities and use office equipment
  • Follow established company policies, procedures, and guidelines
  • Answer incoming customer inquiries regarding coverage, benefits, and billing, and escalate issues to appropriate personnel
  • Provide hands-on customer service, including customer transactions, prior authorizations, denial and appeals, and case inquiries
  • Work with external service providers to resolve occuring issues and create positive customer relationships

Qualifications

  • High school diploma or S1
  • minimum of 1 year' customer service experience
  • Proven track record of providing excellent customer service
  • Ability to communicate sufficiently in Indonesian & English
  • Knowledge of medical terminology is an added-bonus
  • High level of attention to detail and the ability to maintain quality standards
  • Ability to multi-task effectively

At GrasiaCare, we value diversity and inclusion in the workplace. We are equal opportunity employers, and we are committed to building a team that reflects the diversity of the communities we serve.

We’re looking for a motivated Hotline Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients. You will be the first point of contact for our clients and will be responsible for handling a wide range of customer service inquiries. We are looking for someone who is able to work independently and is able to take initiative in resolving customer issues. If you are a team player and are passionate about providing outstanding customer service, then we want to hear from you!

Responsibilities

  • Answer and review customer service calls related to and resolve a variety of customer inquiries and concerns
  • Provide long hours coverage by responding to client needs - according to the schedules arranged by the company
  • Adhere to legal regulations, standard of operations, and other requirements
  • Operate computer databases, perform telephone activities and use office equipment
  • Follow established company policies, procedures, and guidelines
  • Answer incoming customer inquiries regarding coverage, benefits, and billing, and escalate issues to appropriate personnel
  • Provide hands-on customer service, including customer transactions, prior authorizations, denial and appeals, and case inquiries
  • Work with external service providers to resolve occuring issues and create positive customer relationships

Qualifications

  • High school diploma or S1
  • minimum of 1 year' customer service experience
  • Proven track record of providing excellent customer service
  • Ability to communicate sufficiently in Indonesian & English
  • Knowledge of medical terminology is an added-bonus
  • High level of attention to detail and the ability to maintain quality standards
  • Ability to multi-task effectively

At GrasiaCare, we value diversity and inclusion in the workplace. We are equal opportunity employers, and we are committed to building a team that reflects the diversity of the communities we serve.