Sr Manager -Sales and Technical Services

Mitsubishi Chemical Group Corporation (TSE: 4188) is a specialty materials provider with an unwavering commitment to lead with innovative solutions to achieve KAITEKI, the well-being of people and the planet. We bring deep expertise and material science leadership in core market segments such as mobility, digital, food, and healthcare, enabling industry transformation, technology breakthroughs, and longer, more fruitful lives for us all. Together, around 70,000 employees worldwide provide advanced chemistry-based solutions to deliver the core elements of our slogan — “Science. Value. Life.” For further information, please visit our website: https://www.mcgc.com/english/

Company Name :MCPP Indonesia ( Manufacturer of PVC Compounding )

Address :Pergudangan Sentra Kosambi Blok I2 No. 23-36, Kosambi Timur, Tangerang, Indonesia 15211

Job Purpose:

The Marketing Technical Support Manager is responsible for delivering exceptional customer support, managing technical support staff, resolving complex technical issues, and creating and implementing strategies to enhance support processes. This role also involves collaborating with cross-functional teams to help build, maintain, and enhance the company's products and services.

Job Accountabilities:

• Manage Technical Sales & Marketing: Oversee technical sales and marketing efforts, ensuring alignment with company goals and driving successful product offerings.
• Develop Customer Base and Manage Project Pipeline: Identify and develop potential customers while maintaining a strong and diversified project pipeline to ensure sustained business growth.
• Annual Sales & Growth Budget: Develop and manage the annual sales and growth budget for Indonesia and Southeast Asia, ensuring the achievement of set financial targets.
• Sales & Marketing Strategy Development: Formulate and execute sales and marketing strategies in collaboration with sales teams, strategic partners, and distributors. This includes establishing sales guidelines, setting targets, and ensuring alignment with business objectives.
• Training & Support: Provide comprehensive training, technical support, and sales assistance to regional commercial sales teams, strategic partners, and distributors. This also includes offering competitive marketing insights and marketplace intelligence.
• Cross-functional Collaboration: Communicate and work closely with global and regional teams, including engineering, manufacturing, business/product lines, commercial, logistics, and finance, to achieve PVC compounding annual sales, growth, and profitability goals in Indonesia.

Education & Experience :

• Bachelor’s degree in a relevant discipline, preferably in Chemical Engineering.
• Minimum of 10-12 years of managerial or supervisory experience in a related industry with proven communication skills across all levels.
• Prior experience in the chemical industry, particularly with PVC, is highly preferred.
• Ability to work independently while also being an effective team player.
• Demonstrated ability and willingness to work in a multicultural environment, both internally and externally.
• Professionally proficient in written and spoken English and Bahasa Indonesia. Proficiency in additional regional languages is an added advantage.
• Frequent travel, up to 70% of work time, may be required.

Knowledge:

• In-depth knowledge of contracts, project management, technical services, customer relationship management, strategic selling, and key account management.
• Practical technical knowledge related to PVC formulation and its application.

Mitsubishi Chemical Group Corporation (TSE: 4188) is a specialty materials provider with an unwavering commitment to lead with innovative solutions to achieve KAITEKI, the well-being of people and the planet. We bring deep expertise and material science leadership in core market segments such as mobility, digital, food, and healthcare, enabling industry transformation, technology breakthroughs, and longer, more fruitful lives for us all. Together, around 70,000 employees worldwide provide advanced chemistry-based solutions to deliver the core elements of our slogan — “Science. Value. Life.” For further information, please visit our website: https://www.mcgc.com/english/

Company Name :MCPP Indonesia ( Manufacturer of PVC Compounding )

Address :Pergudangan Sentra Kosambi Blok I2 No. 23-36, Kosambi Timur, Tangerang, Indonesia 15211

Job Purpose:

The Marketing Technical Support Manager is responsible for delivering exceptional customer support, managing technical support staff, resolving complex technical issues, and creating and implementing strategies to enhance support processes. This role also involves collaborating with cross-functional teams to help build, maintain, and enhance the company's products and services.

Job Accountabilities:

• Manage Technical Sales & Marketing: Oversee technical sales and marketing efforts, ensuring alignment with company goals and driving successful product offerings.
• Develop Customer Base and Manage Project Pipeline: Identify and develop potential customers while maintaining a strong and diversified project pipeline to ensure sustained business growth.
• Annual Sales & Growth Budget: Develop and manage the annual sales and growth budget for Indonesia and Southeast Asia, ensuring the achievement of set financial targets.
• Sales & Marketing Strategy Development: Formulate and execute sales and marketing strategies in collaboration with sales teams, strategic partners, and distributors. This includes establishing sales guidelines, setting targets, and ensuring alignment with business objectives.
• Training & Support: Provide comprehensive training, technical support, and sales assistance to regional commercial sales teams, strategic partners, and distributors. This also includes offering competitive marketing insights and marketplace intelligence.
• Cross-functional Collaboration: Communicate and work closely with global and regional teams, including engineering, manufacturing, business/product lines, commercial, logistics, and finance, to achieve PVC compounding annual sales, growth, and profitability goals in Indonesia.

Education & Experience :

• Bachelor’s degree in a relevant discipline, preferably in Chemical Engineering.
• Minimum of 10-12 years of managerial or supervisory experience in a related industry with proven communication skills across all levels.
• Prior experience in the chemical industry, particularly with PVC, is highly preferred.
• Ability to work independently while also being an effective team player.
• Demonstrated ability and willingness to work in a multicultural environment, both internally and externally.
• Professionally proficient in written and spoken English and Bahasa Indonesia. Proficiency in additional regional languages is an added advantage.
• Frequent travel, up to 70% of work time, may be required.

Knowledge:

• In-depth knowledge of contracts, project management, technical services, customer relationship management, strategic selling, and key account management.
• Practical technical knowledge related to PVC formulation and its application.