Reservations Officer
Are you passionate about providing exceptional customer service and creating memorable experiences for guests? The Seminyak Beach Resort & Spa is looking for dedicated and enthusiastic individuals to join our team as Reservation Staff.
Responsibilities
- Assist guests with booking their stay and answering inquiries.
- Provide personalized service to ensure a seamless reservation process.
- Manage and update reservation systems accurately.
- Collaborate with other departments to enhance guest experiences.
- Handle special requests and resolve any issues promptly and professionally.
- Upsell additional services and amenities to guests.
- Monitor and respond to online reservations and emails.
- Maintain detailed and organized records of all bookings.
Qualifications
- Minimum 3 years in a similar role.
- Bachelor’s degree from a reputable college or university.
- Strong interpersonal skills and creativity.
- Good English communication skills.
- Based in Bali or Indonesia.
- Positive attitude.
Please send your resume before 31st of May 2024 to [email protected] with the subject title "TSBRS - (Position)".
Join us and be a part of a team that values excellence and guest satisfaction. We look forward to welcoming you to our family!
#Hiring #JobOpportunity #ReservationStaff #HospitalityJobs #JoinOurTeam #SeminyakBeachResort #CustomerService
Are you passionate about providing exceptional customer service and creating memorable experiences for guests? The Seminyak Beach Resort & Spa is looking for dedicated and enthusiastic individuals to join our team as Reservation Staff.
Responsibilities
- Assist guests with booking their stay and answering inquiries.
- Provide personalized service to ensure a seamless reservation process.
- Manage and update reservation systems accurately.
- Collaborate with other departments to enhance guest experiences.
- Handle special requests and resolve any issues promptly and professionally.
- Upsell additional services and amenities to guests.
- Monitor and respond to online reservations and emails.
- Maintain detailed and organized records of all bookings.
Qualifications
- Minimum 3 years in a similar role.
- Bachelor’s degree from a reputable college or university.
- Strong interpersonal skills and creativity.
- Good English communication skills.
- Based in Bali or Indonesia.
- Positive attitude.
Please send your resume before 31st of May 2024 to [email protected] with the subject title "TSBRS - (Position)".
Join us and be a part of a team that values excellence and guest satisfaction. We look forward to welcoming you to our family!
#Hiring #JobOpportunity #ReservationStaff #HospitalityJobs #JoinOurTeam #SeminyakBeachResort #CustomerService