AVP-Tech Lead B2C Solutions

Role Purpose:

• Translate business requirements into technical documentations and implementation plan.
• Create and manage feasible timeline for each project based on input from relevant stakeholders
• Coordinate and follow up with related stakeholders (IT, Network, Vendors) according to timeline and implementation plan
• Plan and coordination with QA/Tester for SIT, UAT, and Post Test
• Handover the service to Operation team and its related documentation

Operating Networks:

• All Commercial Groups (product, channel, marketing communication, others) related to the product and service improvement, that using quantitative measurement of customer experience and performance monitoring
• All IT (Planning, Operation, Solution, others) function that responsible for improving the product and service quality
• All commercial and technical function that responsible in handling end to end project implementation.
• All Surrounding back-end system which is handled by various division and group (charging, billing, reports, etc)

General Qualification:

• Have proven experience in delivering digital projects, consists of mobile and web-based application
• Have deep understanding on mobile app and web development, including programming, database building, and OS level configuration
• Excellent communication and presentation skills and capabilities
• Target oriented problem-solving approach and decision-making capabilities

Specific Qualification:

• Minimum 5-8 years’ experience working in delivering digital solution, especially on mobile and web-based application
• Deep knowledge on API integration using common communication method such as SOAP and JSON
• Knowledge in Agile Scrum
• Team player on project-based delivery

Behavioral Competencies (from Indosat framework):

• Effective Collaboration
• Customer and Market focus

Area of Responsibilities:

• Application Design & Innovation
• Analyze Functional Requirement & Technical impact
• Build customer journey based on business process, wireframe, and acceptance criteria as developers/QA guidance
• Project Implementation
• Supports users and developers by developing documentation and assistance tools.
• Liaise with other parties for Integration & QA for Testing
• Develop Plan and execute the migration to Production Environment
• Negotiate/Convince external parties to accept our proposed method where there may be they have different and less effective method

Competencies:

• Mobile Application Development (Frontend & Backend)
• Website Development (Frontend & Backend)
• Project Management

Role Purpose:

• Translate business requirements into technical documentations and implementation plan.
• Create and manage feasible timeline for each project based on input from relevant stakeholders
• Coordinate and follow up with related stakeholders (IT, Network, Vendors) according to timeline and implementation plan
• Plan and coordination with QA/Tester for SIT, UAT, and Post Test
• Handover the service to Operation team and its related documentation

Operating Networks:

• All Commercial Groups (product, channel, marketing communication, others) related to the product and service improvement, that using quantitative measurement of customer experience and performance monitoring
• All IT (Planning, Operation, Solution, others) function that responsible for improving the product and service quality
• All commercial and technical function that responsible in handling end to end project implementation.
• All Surrounding back-end system which is handled by various division and group (charging, billing, reports, etc)

General Qualification:

• Have proven experience in delivering digital projects, consists of mobile and web-based application
• Have deep understanding on mobile app and web development, including programming, database building, and OS level configuration
• Excellent communication and presentation skills and capabilities
• Target oriented problem-solving approach and decision-making capabilities

Specific Qualification:

• Minimum 5-8 years’ experience working in delivering digital solution, especially on mobile and web-based application
• Deep knowledge on API integration using common communication method such as SOAP and JSON
• Knowledge in Agile Scrum
• Team player on project-based delivery

Behavioral Competencies (from Indosat framework):

• Effective Collaboration
• Customer and Market focus

Area of Responsibilities:

• Application Design & Innovation
• Analyze Functional Requirement & Technical impact
• Build customer journey based on business process, wireframe, and acceptance criteria as developers/QA guidance
• Project Implementation
• Supports users and developers by developing documentation and assistance tools.
• Liaise with other parties for Integration & QA for Testing
• Develop Plan and execute the migration to Production Environment
• Negotiate/Convince external parties to accept our proposed method where there may be they have different and less effective method

Competencies:

• Mobile Application Development (Frontend & Backend)
• Website Development (Frontend & Backend)
• Project Management