Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Care Leader

Salary undisclosed
Checking job availability...
Original
Simplified

Company Description

Founded in 2008, SUPERSPRING has established itself as a leading provider of GPS tracking solutions and dashcams in Indonesia. We are dedicated to delivering innovative and reliable products that enhance security, efficiency, and connectivity for both businesses and individual consumers.

Job Descriptions

  • Monitor the Customer Care team's performance in responding to chats, calls, and customer visits.
  • Track case escalations reported by the team to ensure timely resolution in accordance with applicable SOPs.
  • Provide training/coaching to staff on products, SOPs, and platforms used by the Customer Care team.
  • Create and manage the team's shifting schedule.
  • Prepare and report the team's performance on a daily/weekly basis.

Qualifications:

  • Having experience as a leader is a plus.
  • Proficient in Microsoft Office and familiar with basic Excel/GSheets, including pivoting for data analysis in reporting.
  • Experienced in using Helpdesk/Omnichannel platforms (e.g., Zendesk, Qiscus).
  • English proficiency is a plus.
  • Proficient in Microsoft Office Suite and Google Workspace.
  • Strong organizational, analytical, and problem-solving abilities.

Company Description

Founded in 2008, SUPERSPRING has established itself as a leading provider of GPS tracking solutions and dashcams in Indonesia. We are dedicated to delivering innovative and reliable products that enhance security, efficiency, and connectivity for both businesses and individual consumers.

Job Descriptions

  • Monitor the Customer Care team's performance in responding to chats, calls, and customer visits.
  • Track case escalations reported by the team to ensure timely resolution in accordance with applicable SOPs.
  • Provide training/coaching to staff on products, SOPs, and platforms used by the Customer Care team.
  • Create and manage the team's shifting schedule.
  • Prepare and report the team's performance on a daily/weekly basis.

Qualifications:

  • Having experience as a leader is a plus.
  • Proficient in Microsoft Office and familiar with basic Excel/GSheets, including pivoting for data analysis in reporting.
  • Experienced in using Helpdesk/Omnichannel platforms (e.g., Zendesk, Qiscus).
  • English proficiency is a plus.
  • Proficient in Microsoft Office Suite and Google Workspace.
  • Strong organizational, analytical, and problem-solving abilities.