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Team Leader Data Entry

Salary undisclosed

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We are currently assisting our client, a Multinational Online Transportation Company, to find talents to be part of their Team Leader Data Entry in Yogyakarta

Responsibilities

  • Provide excellent service by processing registrations quickly and accurately
  • Manage the service registration process and disputes arising from our merchant and stakeholder
  • Maintain good relationships and community building efforts with our merchant and stakeholder
  • Monitor various corporate communication channels with timely and appropriate responses
  • Collect and report for any technical or system issues while processing data entry
  • Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
  • Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)

Qualifications

  • Graduate Minimum S1 any major, from reputable university GPA 3.0
  • Minimum 2 years of experiences as Team Leader Data Entry with background industry on e-commerce/telecommunications/ride hailing
  • Understand manage floor / real time floor management
  • Prefer to understand Dynamic365, Salesforce
  • Understand of GS metrics
  • Understand troubleshooting handling
  • Proficient in Ms. Office (Word, Excel, PPT), Google Sheet, and Reporting knowledge
  • Experience in handling large datasets
  • Excellent communication skills
  • Good command in English both written and speaking
  • Should be willing to work in shift

Contract : 12 months

Placement : Yogyakarta (Ruko CasaGrande)

We are currently assisting our client, a Multinational Online Transportation Company, to find talents to be part of their Team Leader Data Entry in Yogyakarta

Responsibilities

  • Provide excellent service by processing registrations quickly and accurately
  • Manage the service registration process and disputes arising from our merchant and stakeholder
  • Maintain good relationships and community building efforts with our merchant and stakeholder
  • Monitor various corporate communication channels with timely and appropriate responses
  • Collect and report for any technical or system issues while processing data entry
  • Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
  • Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)

Qualifications

  • Graduate Minimum S1 any major, from reputable university GPA 3.0
  • Minimum 2 years of experiences as Team Leader Data Entry with background industry on e-commerce/telecommunications/ride hailing
  • Understand manage floor / real time floor management
  • Prefer to understand Dynamic365, Salesforce
  • Understand of GS metrics
  • Understand troubleshooting handling
  • Proficient in Ms. Office (Word, Excel, PPT), Google Sheet, and Reporting knowledge
  • Experience in handling large datasets
  • Excellent communication skills
  • Good command in English both written and speaking
  • Should be willing to work in shift

Contract : 12 months

Placement : Yogyakarta (Ruko CasaGrande)