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IT Product Specialist (Mandarin Speaker) - Jakarta

Salary undisclosed

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Key Responsibilities:

  • Collaborate with cross-functional teams to identify, develop, and implement new IT products and services
  • Conduct market research to stay updated on industry trends and competition
  • Gather and analyze customer feedback to improve existing products and services
  • Develop and maintain product documentation, including user guides and manuals
  • Train and support internal teams on the use of IT products and services
  • Provide technical support to clients and troubleshoot any issues that may arise
  • Work closely with the IT team to ensure products and services are running smoothly and efficiently
  • Stay updated on emerging technologies and make recommendations for their integration into our products and services
  • Communicate product updates and releases to internal teams and clients
  • Collaborate with sales and marketing teams to develop product positioning and messaging strategies
  • Participate in product demonstrations and presentations to potential clients


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Fluency in Mandarin is required, as you will be working closely with Chinese clients
  • Minimum of 3 years of experience in product management or a related field
  • Strong understanding of software development processes and IT project management
  • Experience in market research and analysis
  • Excellent communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Proven track record of successfully launching and managing IT products and services
  • Strong problem-solving and analytical skills
  • Knowledge of logistics industry is a plus
Key Responsibilities:

  • Collaborate with cross-functional teams to identify, develop, and implement new IT products and services
  • Conduct market research to stay updated on industry trends and competition
  • Gather and analyze customer feedback to improve existing products and services
  • Develop and maintain product documentation, including user guides and manuals
  • Train and support internal teams on the use of IT products and services
  • Provide technical support to clients and troubleshoot any issues that may arise
  • Work closely with the IT team to ensure products and services are running smoothly and efficiently
  • Stay updated on emerging technologies and make recommendations for their integration into our products and services
  • Communicate product updates and releases to internal teams and clients
  • Collaborate with sales and marketing teams to develop product positioning and messaging strategies
  • Participate in product demonstrations and presentations to potential clients


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Fluency in Mandarin is required, as you will be working closely with Chinese clients
  • Minimum of 3 years of experience in product management or a related field
  • Strong understanding of software development processes and IT project management
  • Experience in market research and analysis
  • Excellent communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Proven track record of successfully launching and managing IT products and services
  • Strong problem-solving and analytical skills
  • Knowledge of logistics industry is a plus