Quality Assurance Collection Manager

Key Responsibilities:

• Lead, manage, and mentor the QC team to ensure high performance and professional development.
• Develop and implement quality control processes, procedures, and standards to ensure product quality at every stage of production or service delivery.
• Oversee and manage the day-to-day QC operations, including testing, inspection, and monitoring activities.
• Ensure compliance with local and international quality standards (e.g., ISO, industry-specific standards).
• Develop and maintain testing protocols, inspection checklists, and relevant quality documentation.
• Analyze quality data, identify trends, and prepare reports for senior management.
• Conduct audits to ensure compliance with quality policies and procedures.
• Identify areas for process improvement and develop strategies to implement corrective actions and continuous improvements.
• Collaborate with production, R&D, and other departments to ensure that quality standards are maintained throughout the operational processes.
• Investigate and resolve quality issues, including managing product recalls or customer complaints as necessary.
• Manage inventory of quality control supplies and equipment, ensuring timely calibration and maintenance.
• Lead the development and delivery of training programs for employees on quality control processes and procedures.
• Coordinate with suppliers and vendors to ensure raw materials meet quality standards.
• Maintain accurate records of QC activities, including inspections, audits, and corrective actions taken.

Qualifications:

• Bachelor’s degree in Engineering, Quality Management, Industrial Management, or a related field.
• Minimum of 5 years of experience in quality control, with at least 2 years in a managerial or supervisory role.
• Preferable from fintech industry
• Have experience in managing team
• Willing to work in BSD area

Key Responsibilities:

• Lead, manage, and mentor the QC team to ensure high performance and professional development.
• Develop and implement quality control processes, procedures, and standards to ensure product quality at every stage of production or service delivery.
• Oversee and manage the day-to-day QC operations, including testing, inspection, and monitoring activities.
• Ensure compliance with local and international quality standards (e.g., ISO, industry-specific standards).
• Develop and maintain testing protocols, inspection checklists, and relevant quality documentation.
• Analyze quality data, identify trends, and prepare reports for senior management.
• Conduct audits to ensure compliance with quality policies and procedures.
• Identify areas for process improvement and develop strategies to implement corrective actions and continuous improvements.
• Collaborate with production, R&D, and other departments to ensure that quality standards are maintained throughout the operational processes.
• Investigate and resolve quality issues, including managing product recalls or customer complaints as necessary.
• Manage inventory of quality control supplies and equipment, ensuring timely calibration and maintenance.
• Lead the development and delivery of training programs for employees on quality control processes and procedures.
• Coordinate with suppliers and vendors to ensure raw materials meet quality standards.
• Maintain accurate records of QC activities, including inspections, audits, and corrective actions taken.

Qualifications:

• Bachelor’s degree in Engineering, Quality Management, Industrial Management, or a related field.
• Minimum of 5 years of experience in quality control, with at least 2 years in a managerial or supervisory role.
• Preferable from fintech industry
• Have experience in managing team
• Willing to work in BSD area