Qualification:
* Bachelor’s Degree in any field from a reputable institution.
* Minimum of three years in a Training Manager role, ideally within an international hotel or hospitality environment.
* Proven track record in people management, demonstrating strong leadership and the ability to drive results through team development.
* Strong interpersonal and communication skills, with an outgoing and friendly personality that fosters a positive work environment.
* Strong command of the English language, both verbal and written.
* Computer literate, with presentation tools, and data analysis.
* Strong analytical thinking and problem-solving abilities, able to address training needs and implement effective solutions.
* Ability to execute training programs effectively, ensuring the development of staff and alignment with organisational goals.
Responsibilities :
* Analyse training needs and priorities such as management review.
* Review training policies, procedures and practices and recommend improvement to management.
* Assists department heads in the selection and training of department trainers.
* Develops annual training plans and prepares quarterly reports to management.
* Develops training budget, develops training manuals and courses.
* Maintains employee, supervisory and management record of training.
* Conducts an orientation to new employees.
* Conducts first-line supervisory training in basic management skills.
* Working closely with Department Heads, HR and other stakeholders to ensure training aligns with overall business objectives.
* Monitors present and future trends, practices and systems in the training field and makes recommendations relating thereto.
* Counsel employees as needed in areas such as career planning, training and development, employee relations etc.
* Implements and monitors effective employee relations and motivation programs.
* Develops and implements programs to ensure employee security and safety.
* Conducts guest courtesy training.
* Oversees on the job training of new employees.
* Oversees retraining of employees.
* Keeping abreast of new trends, tools and best practices in training and development to continually improve training programs
Qualification:
* Bachelor’s Degree in any field from a reputable institution.
* Minimum of three years in a Training Manager role, ideally within an international hotel or hospitality environment.
* Proven track record in people management, demonstrating strong leadership and the ability to drive results through team development.
* Strong interpersonal and communication skills, with an outgoing and friendly personality that fosters a positive work environment.
* Strong command of the English language, both verbal and written.
* Computer literate, with presentation tools, and data analysis.
* Strong analytical thinking and problem-solving abilities, able to address training needs and implement effective solutions.
* Ability to execute training programs effectively, ensuring the development of staff and alignment with organisational goals.
Responsibilities :
* Analyse training needs and priorities such as management review.
* Review training policies, procedures and practices and recommend improvement to management.
* Assists department heads in the selection and training of department trainers.
* Develops annual training plans and prepares quarterly reports to management.
* Develops training budget, develops training manuals and courses.
* Maintains employee, supervisory and management record of training.
* Conducts an orientation to new employees.
* Conducts first-line supervisory training in basic management skills.
* Working closely with Department Heads, HR and other stakeholders to ensure training aligns with overall business objectives.
* Monitors present and future trends, practices and systems in the training field and makes recommendations relating thereto.
* Counsel employees as needed in areas such as career planning, training and development, employee relations etc.
* Implements and monitors effective employee relations and motivation programs.
* Develops and implements programs to ensure employee security and safety.
* Conducts guest courtesy training.
* Oversees on the job training of new employees.
* Oversees retraining of employees.
* Keeping abreast of new trends, tools and best practices in training and development to continually improve training programs