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Customer Relation Staff

  • Full Time, onsite
  • PT Victory International (Cabang Jakarta Kuningan)
  • Setia Budi, Indonesia
Salary undisclosed

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Company Description

PT Victory International (Cabang Jakarta Kuningan) is connected with PT. Victory International Platinum 8 and is located in Mega Kuningan, South Jakarta. The company operates in the financial services sector, introducing the business to the public and inviting individuals to step outside their comfort zones. With a focus on self-development, PT Victory International aims to cultivate successful and professional businesspeople.


Role Description

This is a full-time on-site role located in Setia Budi for the Customer Relation Division. The role involves managing customer retention, enhancing customer satisfaction, providing customer support, and delivering outstanding customer service. Day-to-day tasks include communicating effectively with clients, handling client inquiries, and ensuring a positive customer experience to foster long-term relationships.


Qualifications
  • Skills in Customer Retention and Customer Satisfaction
  • Strong Communication skills
  • Experience in Customer Support and Customer Service
  • Exceptional interpersonal skills and the ability to manage client relationships
  • Ability to work on-site in Setia Budi
  • Proactive approach to problem-solving and addressing customer needs
  • Bachelor's degree in Business, Marketing, or a related field is advantageous
  • Previous experience in a similar role within the financial services industry is a plus
Company Description

PT Victory International (Cabang Jakarta Kuningan) is connected with PT. Victory International Platinum 8 and is located in Mega Kuningan, South Jakarta. The company operates in the financial services sector, introducing the business to the public and inviting individuals to step outside their comfort zones. With a focus on self-development, PT Victory International aims to cultivate successful and professional businesspeople.


Role Description

This is a full-time on-site role located in Setia Budi for the Customer Relation Division. The role involves managing customer retention, enhancing customer satisfaction, providing customer support, and delivering outstanding customer service. Day-to-day tasks include communicating effectively with clients, handling client inquiries, and ensuring a positive customer experience to foster long-term relationships.


Qualifications
  • Skills in Customer Retention and Customer Satisfaction
  • Strong Communication skills
  • Experience in Customer Support and Customer Service
  • Exceptional interpersonal skills and the ability to manage client relationships
  • Ability to work on-site in Setia Budi
  • Proactive approach to problem-solving and addressing customer needs
  • Bachelor's degree in Business, Marketing, or a related field is advantageous
  • Previous experience in a similar role within the financial services industry is a plus