Ocean Freight Customs Operations Specialist Supervisor
Salary undisclosed
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Job Objectives
- Supervise job duties of Customs Operation Specialist
- Coordinate and monitor Custom Clearance day to day activities
- Maintain contact / correspondence with consignee for incomplete / missing documents
- Responsible for KPI achievements by monitoring daily operations performance team / vendors reviews
- Define HS number
- Ensure that the 3 layers checking of customs declaration process are carried out, which are PIB drafter (first layer), customer (second layer), and PPJK / Ahli Kepabeanan (third layer), refer to Procedure DGF_ID_CDZ-01_V2.00 Customs Clearance
- Responsible for cargo clearance status
- Ensure to maintain for delivery goods in coordination with Customer Service
- Inform the customs clearance progress/status, special requirements to consignee if any
- Responsible to solve the shipment/cargo problem (eq. pilferage, damage)
- Inform superior and relevant functional unit continuously and in good terms of occurrences within his/her area of responsibility
- Monitoring for collecting documents from third party
- Maintain relationship with customer
- Leading daily morning briefing
- Monitoring timestamp on Cargowise1
- Inform and socialize regulation related customs clearance
- Comply with Quality, Environmental, Occupational Health & Safety, and Business Continuity Management Systems procedures and regulations, and participate in their programs
- Bachelor's degree in the relevant field, Master's degree is an advantage
- Minimum 5 years of relevant work experience
- Proficiency in English, both in writing and speaking
- Has adequate computer literacy and proficiency
- Has all technical competencies and skills required for the position
- Clean criminal record and adherence to ethical standards
Job Objectives
- Supervise job duties of Customs Operation Specialist
- Coordinate and monitor Custom Clearance day to day activities
- Maintain contact / correspondence with consignee for incomplete / missing documents
- Responsible for KPI achievements by monitoring daily operations performance team / vendors reviews
- Define HS number
- Ensure that the 3 layers checking of customs declaration process are carried out, which are PIB drafter (first layer), customer (second layer), and PPJK / Ahli Kepabeanan (third layer), refer to Procedure DGF_ID_CDZ-01_V2.00 Customs Clearance
- Responsible for cargo clearance status
- Ensure to maintain for delivery goods in coordination with Customer Service
- Inform the customs clearance progress/status, special requirements to consignee if any
- Responsible to solve the shipment/cargo problem (eq. pilferage, damage)
- Inform superior and relevant functional unit continuously and in good terms of occurrences within his/her area of responsibility
- Monitoring for collecting documents from third party
- Maintain relationship with customer
- Leading daily morning briefing
- Monitoring timestamp on Cargowise1
- Inform and socialize regulation related customs clearance
- Comply with Quality, Environmental, Occupational Health & Safety, and Business Continuity Management Systems procedures and regulations, and participate in their programs
- Bachelor's degree in the relevant field, Master's degree is an advantage
- Minimum 5 years of relevant work experience
- Proficiency in English, both in writing and speaking
- Has adequate computer literacy and proficiency
- Has all technical competencies and skills required for the position
- Clean criminal record and adherence to ethical standards