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Technical Writer

Salary undisclosed

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The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.

Responsibilities

  • Develop and maintain technical documentation, including user guides, API documentation, and FAQs
  • Meet with client representatives to establish technical specifications
  • Collaborate with developers and product teams to understand software features and functionalities
  • Write and edit technical content for both internal and external audiences
  • Ensure consistency, clarity, and accessibility in documentation
  • Manage version control and documentation updates in alignment with product releases
  • Use tools like Markdown, Confluence, and Git to streamline documentation processes
  • Explain technical ideas in simple language

Qualifications

  • Bachelor's degree in Computering Engineering or Information Technology with GPA minimum 3.00
  • 2+ years of experience in technical writing for software, IT, or SaaS products
  • Strong understanding of API documentation and developer guides
  • Proficient in using Confluence, Notion, Swagger, or Postman
  • Able to create diagrams with Visio, Lucidchart, Draw.io, or Miro
  • Ability to simplify complex concepts for different audiences
  • Familiarity with Agile methodologies is a plus
  • Strong written and verbal communication skills
  • Ability to understand highly technical information

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.

Responsibilities

  • Develop and maintain technical documentation, including user guides, API documentation, and FAQs
  • Meet with client representatives to establish technical specifications
  • Collaborate with developers and product teams to understand software features and functionalities
  • Write and edit technical content for both internal and external audiences
  • Ensure consistency, clarity, and accessibility in documentation
  • Manage version control and documentation updates in alignment with product releases
  • Use tools like Markdown, Confluence, and Git to streamline documentation processes
  • Explain technical ideas in simple language

Qualifications

  • Bachelor's degree in Computering Engineering or Information Technology with GPA minimum 3.00
  • 2+ years of experience in technical writing for software, IT, or SaaS products
  • Strong understanding of API documentation and developer guides
  • Proficient in using Confluence, Notion, Swagger, or Postman
  • Able to create diagrams with Visio, Lucidchart, Draw.io, or Miro
  • Ability to simplify complex concepts for different audiences
  • Familiarity with Agile methodologies is a plus
  • Strong written and verbal communication skills
  • Ability to understand highly technical information