Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Care Coordinator (Part-time)

Salary undisclosed
Checking job availability...
Original
Simplified

About Us

Teladoc Health (NYE: TDOC) is recognized as a global leader in whole-person virtual care offering comprehensive solutions in telehealth, expert medical opinion, behaviour health and preventative care services, serving over 100 million members across 175+ countries in 40+ languages.

Job Summary

As Teladoc Health continues to increase its global reach and expand our ability to provide virtual care across the world, we are growing our Care Coordinator team across Asia region. The Care Coordinator will be responsible for patient communication, case assignment and follow-up, doctor assistance and other customer service functions.

Role and Responsibilities

  • Answer client and patient calls in a professional manner;
  • Assign cases to physicians;
  • Follow up on customer needs to improve service satisfaction;
  • Conduct trainings for clients and call center agents;
  • Make care arrangements such as with hospitals/doctors;
  • Help communicate with relevant institutions to obtain necessary medical materials and data;
  • Help communicate with different accounts to support account management;
  • Administrative support

Skills and Background Requirements

  • Prior working experience in a customer service/customer care function in healthcare, insurance, or medical facilities industry preferred;
  • Good communication and people skills to interact with internal stakeholders and external stakeholders such as our customers;
  • Fluent in both English and Bahasa Indonesia;
  • Tech-savvy, familiar with computer and Microsoft Office;
  • Fast learner, good team worker, good patience, high sense of responsibility.

Work arrangement:

  • Long-term part-time position, defined as employment lasting more than 1 year
  • Part-time work arrangement, 4 hours a shift daily (either 9.00am-1.00pm, 10.00am-2.00pm, 2.00pm-6.00pm, 3.00pm-7.00pm, 4.00pm-8.00pm, 5.00pm-9.00pm, local time). There is potential for increased hours depending on workload.

About Us

Teladoc Health (NYE: TDOC) is recognized as a global leader in whole-person virtual care offering comprehensive solutions in telehealth, expert medical opinion, behaviour health and preventative care services, serving over 100 million members across 175+ countries in 40+ languages.

Job Summary

As Teladoc Health continues to increase its global reach and expand our ability to provide virtual care across the world, we are growing our Care Coordinator team across Asia region. The Care Coordinator will be responsible for patient communication, case assignment and follow-up, doctor assistance and other customer service functions.

Role and Responsibilities

  • Answer client and patient calls in a professional manner;
  • Assign cases to physicians;
  • Follow up on customer needs to improve service satisfaction;
  • Conduct trainings for clients and call center agents;
  • Make care arrangements such as with hospitals/doctors;
  • Help communicate with relevant institutions to obtain necessary medical materials and data;
  • Help communicate with different accounts to support account management;
  • Administrative support

Skills and Background Requirements

  • Prior working experience in a customer service/customer care function in healthcare, insurance, or medical facilities industry preferred;
  • Good communication and people skills to interact with internal stakeholders and external stakeholders such as our customers;
  • Fluent in both English and Bahasa Indonesia;
  • Tech-savvy, familiar with computer and Microsoft Office;
  • Fast learner, good team worker, good patience, high sense of responsibility.

Work arrangement:

  • Long-term part-time position, defined as employment lasting more than 1 year
  • Part-time work arrangement, 4 hours a shift daily (either 9.00am-1.00pm, 10.00am-2.00pm, 2.00pm-6.00pm, 3.00pm-7.00pm, 4.00pm-8.00pm, 5.00pm-9.00pm, local time). There is potential for increased hours depending on workload.