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About The Role
Area Operations Supervisor is accountable and responsible to support AOM for all spectrum operation drivers at Areas level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.
What You Will Do
As an Area Operations Supervisor, he/she will support the Area Operations Manager on a day to day basis. He/she will work very intensively and collaborate with other Area Operation Supervisor in respective regions.
Area Operations Supervisor is accountable and responsible to support AOM for all spectrum operation drivers at Areas level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.
What You Will Do
- Coordinate warehouse, driver support unit/walk-in center in the area: onboarding, troubleshooting, attribute stock & selling, issue escalation
- Conduct driver engagement via offline & online event, various training, Swadaya program (Gojek’s initiative to reduce driver expense via partnership with multiple stakeholders), and control spending
- Gather feedback from teams, drivers partner & field, validate insight with data, and offer continuous improvement idea to Area Operations Manage
- rManage driver community & deeply engaged with each Key Opinion Leader (KOL)
- Conduct analysis and proposal to achieve business objective or solve problem in your designated area
- Oversee and manage team’s works & project management
- Minimum 2 years of experience in related field, preferably from multinational company;
- Strong at relationship building, communication skill, and community management;
- Strong analytical thinking and problem solving skills;
- Attention to detail & able to manage team performance
- Proficient in Excel/Google Sheets;
- Intermediate in spoken and written in English.
As an Area Operations Supervisor, he/she will support the Area Operations Manager on a day to day basis. He/she will work very intensively and collaborate with other Area Operation Supervisor in respective regions.
About The Role
Area Operations Supervisor is accountable and responsible to support AOM for all spectrum operation drivers at Areas level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.
What You Will Do
As an Area Operations Supervisor, he/she will support the Area Operations Manager on a day to day basis. He/she will work very intensively and collaborate with other Area Operation Supervisor in respective regions.
Area Operations Supervisor is accountable and responsible to support AOM for all spectrum operation drivers at Areas level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.
What You Will Do
- Coordinate warehouse, driver support unit/walk-in center in the area: onboarding, troubleshooting, attribute stock & selling, issue escalation
- Conduct driver engagement via offline & online event, various training, Swadaya program (Gojek’s initiative to reduce driver expense via partnership with multiple stakeholders), and control spending
- Gather feedback from teams, drivers partner & field, validate insight with data, and offer continuous improvement idea to Area Operations Manage
- rManage driver community & deeply engaged with each Key Opinion Leader (KOL)
- Conduct analysis and proposal to achieve business objective or solve problem in your designated area
- Oversee and manage team’s works & project management
- Minimum 2 years of experience in related field, preferably from multinational company;
- Strong at relationship building, communication skill, and community management;
- Strong analytical thinking and problem solving skills;
- Attention to detail & able to manage team performance
- Proficient in Excel/Google Sheets;
- Intermediate in spoken and written in English.
As an Area Operations Supervisor, he/she will support the Area Operations Manager on a day to day basis. He/she will work very intensively and collaborate with other Area Operation Supervisor in respective regions.