Business Process Officer

MSC Mediterranean Shipping Company is a global business engaged in the shipping and logistics sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents.

Founded in 1970 and headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. A world leader in container shipping, MSC has evolved from a one vessel operation into a globally respected business with a fleet of 570 vessels and more than 100,000 staff.

MSC delivers goods and services to local communities, customers and international business partners. With access to an integrated global network of road, rail and sea transport resources, the company prides itself on delivering global service with local knowledge.

Through a network of 524 offices, MSC ensures that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalized cargo bookings. Responding to the needs of our customers, MSC is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.

MSC calls at 500 ports on 215 trade routes, carrying some 21.5 million TEU (twenty-foot equivalent units) annually, via a modern fleet, equipped with the latest green technologies.

Over the years, MSC has diversified its activities to include overland transportation, logistics and a growing portfolio of port terminal investments. Today, our focus remains true to our roots and we continue to build and retaining long-term trusted partnerships with customers of all size and scale.

We are pleased to announce an opening for the position of Business Process Officer in Jakarta.

Key Responsibilities:

• Gather and analyse data, SOPs and workflow to identify trends and patterns, and use that information to develop strategies for improving efficiency and profitability
• Collaborate with cross-functional teams to ensure that business processes and systems are aligned with the organization's overall goals and objectives
• Provide support and guidance to other departments within the agency as needed
• Assist Business Process Manager to Develop and implement business processes and systems to support the agency's operations

Requirements:

• Candidate must possess at least Bachelor's Degree in any disciplines from reputable university
• Minimum 1 year of experience in a similar role.
• Good English proficiency both verbal and written
• Good analytical and problem-solving skills
• Proficiency in Microsoft Office, Power BI, and other relevant software applications.
• Excellent communication, interpersonal, and negotiation skills
• Ability to work independently and time management
• Shipping agency experience is a plus

MSC Mediterranean Shipping Company is a global business engaged in the shipping and logistics sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents.

Founded in 1970 and headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. A world leader in container shipping, MSC has evolved from a one vessel operation into a globally respected business with a fleet of 570 vessels and more than 100,000 staff.

MSC delivers goods and services to local communities, customers and international business partners. With access to an integrated global network of road, rail and sea transport resources, the company prides itself on delivering global service with local knowledge.

Through a network of 524 offices, MSC ensures that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalized cargo bookings. Responding to the needs of our customers, MSC is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.

MSC calls at 500 ports on 215 trade routes, carrying some 21.5 million TEU (twenty-foot equivalent units) annually, via a modern fleet, equipped with the latest green technologies.

Over the years, MSC has diversified its activities to include overland transportation, logistics and a growing portfolio of port terminal investments. Today, our focus remains true to our roots and we continue to build and retaining long-term trusted partnerships with customers of all size and scale.

We are pleased to announce an opening for the position of Business Process Officer in Jakarta.

Key Responsibilities:

• Gather and analyse data, SOPs and workflow to identify trends and patterns, and use that information to develop strategies for improving efficiency and profitability
• Collaborate with cross-functional teams to ensure that business processes and systems are aligned with the organization's overall goals and objectives
• Provide support and guidance to other departments within the agency as needed
• Assist Business Process Manager to Develop and implement business processes and systems to support the agency's operations

Requirements:

• Candidate must possess at least Bachelor's Degree in any disciplines from reputable university
• Minimum 1 year of experience in a similar role.
• Good English proficiency both verbal and written
• Good analytical and problem-solving skills
• Proficiency in Microsoft Office, Power BI, and other relevant software applications.
• Excellent communication, interpersonal, and negotiation skills
• Ability to work independently and time management
• Shipping agency experience is a plus