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Sales Support Engineer - Cash Automation Company

Salary undisclosed

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Monroe Consulting Group is collaborating with a multinational POS solution provider and Cash Automation Company. They are currently looking for Sales Engineer to support the sales function in the Indonesia Office.

MAIN RESPONSIBILITIES:

  • Provide technical support to the sales team.
  • Assist customers/channel partners on technical matters
  • Technical support to system integrators, developers and end-users.
  • Project management for solutions i.e handling projects and coordination among divisions
  • Manage system integration
  • Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly
  • Involve in product launch, including planning, demo and conducting product training
  • Provide pilot support and customer training
  • Manage demo area and machines to ensure machines are always ready

REQUIRED EDUCATION AND QUALIFICATIONS

Education Level:

  • At least 3 years of relevant experience
  • Diploma or Degree in computing or related IT certifications

REQUIRED SKILLS AND COMPETENCIES

  • Diploma/Degree or a combination of education and experience in engineering and information
  • Systems.
  • Two years of industry experience, including two or more years in engineering or consulting
  • Proven technology skills, outstanding interpersonal abilities, and strong written and verbal
  • communication skills
  • Attention to detail, plus analytical and problem-solving capabilities
  • Positive, service-oriented personality
  • Can-do attitude

Monroe Consulting Group is collaborating with a multinational POS solution provider and Cash Automation Company. They are currently looking for Sales Engineer to support the sales function in the Indonesia Office.

MAIN RESPONSIBILITIES:

  • Provide technical support to the sales team.
  • Assist customers/channel partners on technical matters
  • Technical support to system integrators, developers and end-users.
  • Project management for solutions i.e handling projects and coordination among divisions
  • Manage system integration
  • Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly
  • Involve in product launch, including planning, demo and conducting product training
  • Provide pilot support and customer training
  • Manage demo area and machines to ensure machines are always ready

REQUIRED EDUCATION AND QUALIFICATIONS

Education Level:

  • At least 3 years of relevant experience
  • Diploma or Degree in computing or related IT certifications

REQUIRED SKILLS AND COMPETENCIES

  • Diploma/Degree or a combination of education and experience in engineering and information
  • Systems.
  • Two years of industry experience, including two or more years in engineering or consulting
  • Proven technology skills, outstanding interpersonal abilities, and strong written and verbal
  • communication skills
  • Attention to detail, plus analytical and problem-solving capabilities
  • Positive, service-oriented personality
  • Can-do attitude