Product Operations Manager, Digital Goods
Salary undisclosed
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Job Description
Drive Business Growth
- Drive commercial growth and manage profit for digital services such as top-up and bill payment.
- Understand customer needs and market trends to develop strategic plans and initiatives.
- Closely evaluate business performance, and adjust strategies to ensure continuous improvement.
Product Operations
- Manage day-to-day operations including partner onboarding, marketing campaign setup, and marketing resource planning
- Work closely with marketing, finance, IT, and customer service teams to develop business solutions.
Campaign Management
- Execute operational initiatives to boost traffic and conversions.
- Collaborate with the team to brainstorm and propose new campaigns.
- Coordinate cross-functional resources to meet business goals.
Analytic and Data Monitoring
- Make data-driven decisions by monitoring and analyzing the data closely
- Conduct market research to collect qualitative and quantitative data to generate impactful business insights to drive growth and profitability.
Requirements
- Excellent English communication skills, enabling effective cross-team collaboration and issue resolution.
- Strong data analysis skills, with the ability to derive insights and propose data-driven solutions.
- Proven track record in fast-paced, high-growth environments.
- Experience in e-commerce digital goods operations is preferred; backgrounds in tech platforms or digital marketing are also welcome.
Job Description
Drive Business Growth
- Drive commercial growth and manage profit for digital services such as top-up and bill payment.
- Understand customer needs and market trends to develop strategic plans and initiatives.
- Closely evaluate business performance, and adjust strategies to ensure continuous improvement.
Product Operations
- Manage day-to-day operations including partner onboarding, marketing campaign setup, and marketing resource planning
- Work closely with marketing, finance, IT, and customer service teams to develop business solutions.
Campaign Management
- Execute operational initiatives to boost traffic and conversions.
- Collaborate with the team to brainstorm and propose new campaigns.
- Coordinate cross-functional resources to meet business goals.
Analytic and Data Monitoring
- Make data-driven decisions by monitoring and analyzing the data closely
- Conduct market research to collect qualitative and quantitative data to generate impactful business insights to drive growth and profitability.
Requirements
- Excellent English communication skills, enabling effective cross-team collaboration and issue resolution.
- Strong data analysis skills, with the ability to derive insights and propose data-driven solutions.
- Proven track record in fast-paced, high-growth environments.
- Experience in e-commerce digital goods operations is preferred; backgrounds in tech platforms or digital marketing are also welcome.