Epicareer Might not Working Properly
Learn More

Customer & Sales Engagement Specialist

Salary undisclosed

Checking job availability...

Original
Simplified
About Us:

We are a fast-growing e-commerce company dedicated to delivering exceptional customer experiences. As we expand, we are looking for a Customer & Sales Engagement Specialist to enhance customer relationships, drive sales, and provide top-notch support. If you're proactive, results-driven, and passionate about turning inquiries into conversions, this role is for you!

Role Overview:

As a Customer & Sales Engagement Specialist, you will serve as the bridge between customer service and sales. Your role will involve proactively assisting customers, recovering abandoned carts, and maximizing revenue opportunities while ensuring a seamless and satisfying experience.

Key Responsibilities:

  • Engage with customers via phone, live chat, email, and SMS
  • Provide product recommendations and upsell to increase conversions
  • Recover abandoned carts and follow up with potential buyers
  • Assist with customer inquiries, subscriptions, cancellations, and returns
  • Track interactions and meet sales and engagement KPIs using CRM tools

Qualifications:

  • At least 1 year of experience in sales, customer support, or e-commerce
  • Strong communication skills with the ability to persuade and engage customers
  • Experience handling live chat, phone support, and CRM tools
  • Proven track record of meeting or exceeding sales and customer satisfaction targets
  • Adaptable, organized, and able to multitask effectively

Compensation & Benefits:

  • $3-$4/hour for customer service roles, with annual increases. (Candidates who are selected for outbound sales roles will receive a rate of $5/hour plus commissions)
  • PTO, health insurance (specific regions), and health stipends
  • Permanent work-from-home setup
  • Career growth opportunities in a rapidly expanding company

How to Apply:

APPLICATION LINK: https://bit.ly/tpcustomerservice

APPLICATION CODE: CON-JAZZHR

Ready to make an impact? Apply now and help us drive customer engagement and sales success!

Note: Only applications submitted via the provided link will be considered.

Powered by JazzHR

492Ujn1jIL
About Us:

We are a fast-growing e-commerce company dedicated to delivering exceptional customer experiences. As we expand, we are looking for a Customer & Sales Engagement Specialist to enhance customer relationships, drive sales, and provide top-notch support. If you're proactive, results-driven, and passionate about turning inquiries into conversions, this role is for you!

Role Overview:

As a Customer & Sales Engagement Specialist, you will serve as the bridge between customer service and sales. Your role will involve proactively assisting customers, recovering abandoned carts, and maximizing revenue opportunities while ensuring a seamless and satisfying experience.

Key Responsibilities:

  • Engage with customers via phone, live chat, email, and SMS
  • Provide product recommendations and upsell to increase conversions
  • Recover abandoned carts and follow up with potential buyers
  • Assist with customer inquiries, subscriptions, cancellations, and returns
  • Track interactions and meet sales and engagement KPIs using CRM tools

Qualifications:

  • At least 1 year of experience in sales, customer support, or e-commerce
  • Strong communication skills with the ability to persuade and engage customers
  • Experience handling live chat, phone support, and CRM tools
  • Proven track record of meeting or exceeding sales and customer satisfaction targets
  • Adaptable, organized, and able to multitask effectively

Compensation & Benefits:

  • $3-$4/hour for customer service roles, with annual increases. (Candidates who are selected for outbound sales roles will receive a rate of $5/hour plus commissions)
  • PTO, health insurance (specific regions), and health stipends
  • Permanent work-from-home setup
  • Career growth opportunities in a rapidly expanding company

How to Apply:

APPLICATION LINK: https://bit.ly/tpcustomerservice

APPLICATION CODE: CON-JAZZHR

Ready to make an impact? Apply now and help us drive customer engagement and sales success!

Note: Only applications submitted via the provided link will be considered.

Powered by JazzHR

492Ujn1jIL