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- Assess & Review KYC application for new and existing customer by reviewing customer documentation, and other data as part of due diligent customer.
- Responsible for checking the authenticity of the documents submitted & customer information.
- Conduct daily reviews and make decisions for all incoming applications in the pipeline product based on available internal SOP.
- Identify and analyze the scam patterns that have occurred or will occur and report to Supervisor.
- Provide recommendations tied to analysis and assessment of review results.
- Maintain the daily targeted numbers of incoming applications to be reviewed.
- Ensure all information declared by the borrower in the application through phone or live video call verification based on the internal phone verification policy.
- Ensure adherence of policy implementations.
- Work independently and in a team environment to meet and exceed established objectives, KPI and quality performance indicators.
- Managing personal workload and prioritizing work efforts accordingly to meet business needs
- Contribute to projects as assigned and participate in continuous improvement efforts.
- Assess & Review KYC application for new and existing customer by reviewing customer documentation, and other data as part of due diligent customer.
- Responsible for checking the authenticity of the documents submitted & customer information.
- Conduct daily reviews and make decisions for all incoming applications in the pipeline product based on available internal SOP.
- Identify and analyze the scam patterns that have occurred or will occur and report to Supervisor.
- Provide recommendations tied to analysis and assessment of review results.
- Maintain the daily targeted numbers of incoming applications to be reviewed.
- Ensure all information declared by the borrower in the application through phone or live video call verification based on the internal phone verification policy.
- Ensure adherence of policy implementations.
- Work independently and in a team environment to meet and exceed established objectives, KPI and quality performance indicators.
- Managing personal workload and prioritizing work efforts accordingly to meet business needs
- Contribute to projects as assigned and participate in continuous improvement efforts.