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After Sales Manager (Hino)

Salary undisclosed

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About The Challenge

Are you an experienced leader passionate about customer satisfaction and after-sales excellence? Do you excel at managing service operations, building lasting relationships, and driving continuous improvement? If you're a strategic thinker who thrives in a dynamic automotive environment, you might be the perfect fit for us!

As an After Sales Manager - Hino, you will be responsible for overseeing after-sales services, enhancing customer experiences, and ensuring the achievement of our business goals.

Requirements:

  • Minimum Bachelor's degree in Engineering, Automotive Management, or related fields
  • At least 3 years of managerial experience in after-sales, automotive service, or related industries
  • Solid understanding of after-sales operations, warranty management, and service excellence
  • Excellent leadership, interpersonal, and customer relationship management skills
  • Proficient with after-sales management software and CRM tools

Responsibilities:

  • Oversee after-sales operations to ensure efficient service delivery, customer satisfaction, and profitability
  • Develop and implement strategies to enhance after-sales service quality and customer retention
  • Manage warranty claims, service standards, and compliance with corporate policies
  • Lead, train, and motivate the after-sales team to meet performance objectives
  • Utilize CRM and management software to track, analyze, and report on service performance and KPIs

Our Selection Procedure:

Our interview process is straightforward—just a few conversations with HR and our Users. If you are eager to join our motivated and vibrant team, please click the 'Apply for Position' button to submit your application! We look forward to hearing from you soon!

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About The Challenge

Are you an experienced leader passionate about customer satisfaction and after-sales excellence? Do you excel at managing service operations, building lasting relationships, and driving continuous improvement? If you're a strategic thinker who thrives in a dynamic automotive environment, you might be the perfect fit for us!

As an After Sales Manager - Hino, you will be responsible for overseeing after-sales services, enhancing customer experiences, and ensuring the achievement of our business goals.

Requirements:

  • Minimum Bachelor's degree in Engineering, Automotive Management, or related fields
  • At least 3 years of managerial experience in after-sales, automotive service, or related industries
  • Solid understanding of after-sales operations, warranty management, and service excellence
  • Excellent leadership, interpersonal, and customer relationship management skills
  • Proficient with after-sales management software and CRM tools

Responsibilities:

  • Oversee after-sales operations to ensure efficient service delivery, customer satisfaction, and profitability
  • Develop and implement strategies to enhance after-sales service quality and customer retention
  • Manage warranty claims, service standards, and compliance with corporate policies
  • Lead, train, and motivate the after-sales team to meet performance objectives
  • Utilize CRM and management software to track, analyze, and report on service performance and KPIs

Our Selection Procedure:

Our interview process is straightforward—just a few conversations with HR and our Users. If you are eager to join our motivated and vibrant team, please click the 'Apply for Position' button to submit your application! We look forward to hearing from you soon!

Powered by JazzHR

ZMBzcfPDbE